Kerja Sepenuh Masa, Franchise Retail Manager di FMG Federal Territory - Maukerja

Job Responsibilities

1. Manage training, performance appraisal and relationship maintenance for overseas franchisees, establish a sound franchise management system, and formulate & implement relevant incentive and assessment mechanisms.
2. Conduct regular visits to franchise stores, monitor store operations, deliver operational guidance and support, resolve operational issues, and uphold brand image.
3. Formulate and implement store operation standards and procedures to ensure daily operations comply with corporate regulations.
4. Assist franchisees with store renovation, grand opening and other preparatory work.
5. Set and drive the achievement of store sales targets, analyze sales data and put forward optimization proposals.
6. Oversee store inventory management to guarantee timely product supply and healthy inventory turnover.
7. Collaborate with the Brand Department to design and execute in-store marketing campaigns, so as to boost brand awareness and influence.
8. Organize and participate in brand events to enhance customer engagement.
9. Take charge of store visual merchandising and maintain consistent brand image across all outlets.
10. Conduct local market research, analyze competitors and track market trends, and adjust store operation strategies timely based on market feedback.

Job Requirements

1. Bachelor’s degree or above in Marketing, Apparel Management or related fields.
2. Minimum 5 years of working experience in the fast fashion apparel industry; overseas franchise management experience is a plus.
3. Proficient in English with excellent communication and presentation skills.
4. Familiar with full store operation procedures, equipped with solid capabilities in market analysis and marketing planning.
5. Strong team spirit, stress resilience and service awareness, with a high sense of responsibility and initiative.

*Based in HQ Guangzhou, China or SEA country (Singapore/Thailand/Malaysia/Indonesia/Philippine)

*Business travel on a monthly basis