jobs in Mogi I/O : OTT/Podcast/Short Video Apps For You

Full Time EUC Resident Engineer – Workspace ONE Jobs, in Mogi I/O : OTT/Podcast/Short Video Apps For You Federal Territory - Maukerja

EUC Resident Engineer – Workspace ONE

Mogi I/O : OTT/Podcast/Short Video Apps For You

Undisclosed

Full Time

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities

Location: Malaysia - Kuala Lumpur

About The Client

  • We are hiring on behalf of a global digital workspace solutions provider specializing in VDI and DaaS across multi-cloud environments.

Job Overview

  • The Resident Engineer Workspace ONE will provide Level 3 technical support, administration, and operational management of Omnissa Workspace ONE, ensuring platform stability, security, and efficient endpoint management across the enterprise environment.

Key Responsibilities

  • Provide Level 3 support for Omnissa Workspace ONE (UEM, Access).
  • 3+ years of experience with Omnissa / VMware Workspace ONE.
  • Manage device enrollment, application deployment, user access, and security policies.
  • Monitor system health and perform preventive maintenance.
  • Troubleshoot incidents and perform root cause analysis.
  • Support upgrades, patching, backup, and recovery activities.
  • Coordinate with vendor support for complex issues.
  • Maintain technical documentation, SOPs, and activity logs.
  • Provide knowledge transfer and technical guidance to client teams.
  • Experience supporting enterprise endpoint management environments.
  • Relevant Workspace ONE / VMware certifications preferred.

Technical Skills

  • Hands-on experience with Workspace ONE UEM administration.
  • Endpoint management for Windows, macOS, iOS, and Android.
  • Identity integrations: Active Directory, Azure AD, LDAP, SSO.
  • Knowledge of device compliance, certificates, and security policies.
  • Understanding of networking concepts (VPN, proxy, endpoint connectivity).

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