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Kerja Sepenuh Masa, Associate I - BPM di UST Pulau Pinang - Maukerja

Associate I - BPM

UST

Undisclosed

Sepenuh Masa

Bayan Lepas, Pulau Pinang

Kongsi
Simpan

Lokasi Kerja

  • Bayan Lepas Pulau Pinang Malaysia

Penerangan Kerja

Tanggungjawab

Role Description

Support and enable Marketing department, providing business program marketing support including but not limited to:

  • Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign.
  • Developing full year co-marketing framework and managing the approval process and plan globally.
  • Program Training.
  • Escalation management.
  • Noncompliance-work with IIP finance for resolution of compliance queries.
  • Localization of content.
  • Provide marketing assistance to customers using effective communication, listening and comprehension skills.
  • Solve problems within agreed quality standards using a good understanding of customer and Intel relationship.
  • Identifies and escalates complex problems to next level of support and resolve as per agreed SLA.
  • Familiarizes self with the company partner marketing programs.
  • Help to provides solutions/suggestion to customer, following a set of SOP.
  • Provide good customer service experience to customers.
  • Understand and respect language and country nuances when talking with the customers in different countries. Requirements:
  • Diploma/degree holder in any field, marketing or Accounting / Finance degree holders preferred.
  • Open to fresher or having an internship experience in Marketing/ Finance and related fields.
  • Good reporting, especially Excel or Power BI.
  • Experience work in multinational company environment.
  • Speaking in decent English.
  • Positive attitude and able to drive the issue until resolved.

Skills

Escalation Management,Marketing,Excel,Power Bi

Peringatan Penting

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