Kerja Sepenuh Masa, Program Manager – Featurespace Implementation di We+ Asia - Maukerja

The Program Manager will lead the end‑to‑end delivery of multi‑stream programs involving Featurespace POC and rollout for the client. This role is responsible for being primary client-facing interface, managing cross‑functional workstreams (across client and third party) and ensuring delivery outcomes align with client objectives.

The on-site PM is responsible for client-facing program orchestration of the POC & full-scale rollout —owning governance reporting, communication, delivery cadence, and cross-team coordination across client, Featurespace, and third parties—ensuring structured execution, stakeholder alignment, and successful project delivery (POC & full-scale roll-out) enable the delivery teams to focus on timely and quality outcomes.

⇒ Main Responsibilities

• Program Leadership & Delivery
• Program orchestration and cross-team coordination of large‑scale, multi‑phase programs involving Featurespace deployments (POC & full-scale implementation).
• Oversee delivery of Featurespace implementations, including onboarding, configuration, model tuning, and go‑live support.
• Own end‑to‑end program governance, including scope, milestones, dependencies, risks, and delivery cadence. Act as the primary client-facing interface and provide a clear escalation and coordination point for queries, clarifications and follow-ups. Ensure the client has a predictable engagement rhythm (early emphasis on high touch, then optimisation).
• Coordinate multiple project teams from Client and third-party to ensure integrated, on‑schedule delivery of program outcomes.
• Ensure deployments meet security, compliance, and regulatory requirements from client perspective.
• Manage program budgets, resource planning, and vendor dependencies to ensure optimal cost and delivery efficiency.
• Implement program governance frameworks, delivery playbooks, and best practices across fraud technology initiatives.
• Contribute to internal capability building, knowledge sharing, and delivery methodology evolution.

⇒ Qualifications & Experience

• 8+ years of experience in program or senior project management within fintech, payments, banking, or financial crime technology.
• Proven track record managing large, complex, technology‑driven programs involving multiple stakeholders and workstreams.
• Good understanding of fraud, AML, or financial crime ecosystems within financial institutions.
• Hands‑on experience with Agile delivery methodologies, including coordinating product roadmaps and release cycles.
• Exceptional stakeholder management and executive communication skills.
• Experience working with data‑driven or machine‑learning platforms is strongly preferred.
• Familiarity with regulatory and compliance environments across APAC markets.
• Strong analytical mindset with the ability to connect technical delivery to business outcomes.
• PMP, PgMP, SAFe, or Agile certifications are a plus.