Kerja Sepenuh Masa, Application Operation Business Expert-Business Analyst di Commerz Global Service Solutions Selangor - Maukerja

Job purpose:

• In the Cluster Supply Organization, the incumbent will perform their functions by facilitating a rapid and flexible response to changing conditions and customer needs through an iterative approach and the continual development of new solutions particularly in the everchanging requirements.
• Incumbent knowledge and experience are needed to demonstrate flexibility with regard to assignments to various cells and chapters, even across cluster boundaries.

Key activities :

• Gather and analyse business requirements for regulatory reporting and translate these into actionable user stories and technical specifications for the supported application.
• Explore, find, research, and analyse resources, such as bank, regulator, or vendor documentation.
• Perform data mapping and lineage analysis to propose new functionality or troubleshoot discrepancies between Finance source data and system generated reports.
• Guide, coordinate, and prioritise tasks within cross-functional teams to ensure seamless execution of fixes, releases, lifecycle changes, configuration updates, and environment-related tasks.
• Develop solutions from the prioritised list, including documentation and SQL queries
• Oversee test-related activities including test case preparation, regression testing, UAT coordination, and documentation of test evidence and defects.
• Identify topics for continuous improvement by identifying process, automation, or technology enhancements across the operational lifecycle.
• Assist Technical Product Manager in documentation and operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
• Ensure compliance with Information Security and IT Risk Management frameworks, including patch management cycles, secure credential handling, vulnerability remediation and security baseline enforcement.

Specialist knowledge (work experience, further qualification):

Professional Expertise

• Expertise in Financial Regulatory Reporting applications with the proven ability to translate complex regulatory requirements into functional logic
• Strong analytical and diagnostic skills
• Strong knowledge of Corporate Banking products
• Demonstrated capability to coordinate cross‑team activities
• ITIL Certification
• Familiarity with Agile framework (e.g., SCRUM, KANBAN, TDD, etc.)
• Experience in end‑to‑end application operations

Technical Skills

• Strong Proficiency in SQL. Oracle preferred
• Experience in designing, building, and maintaining ETL (Extract, Transform, Load) pipelines
• Knowledge in a report creation tool. QLIK and Cognos is preferred
• Working knowledge of Cloud Technology e.g. MS Azure and Google Cloud Platform.
• Working knowledge of operating systems (eg. Linux, Windows).

Soft Skills

• Strong proficiency in written and verbal English communication skills
• Proactive in seeking clarity and asking relevant questions to fully understand technical and business requirements
• Skilled in building and nurturing positive relationships across teams and departments, including initiating communication with senior management as needed
• Demonstrated ability to collaborate within teams and work autonomously with minimal supervision.