Kerja Sepenuh Masa CUSTOMER EXPERIENCE (URGENT HIRING), Gaji tinggi MYR 2,200 di Sifu Edu & Learning Selangor - Maukerja

Job Scope:

• Respond to queries from parents, students, and tutors via various communication platforms.
• Explain services, packages, tutor availability, and payment options.
• Match suitable tutors with students based on their requirements.
• Facilitate communication and ensure smooth onboarding and class scheduling.
• Address and resolve customer concerns or escalate as needed.
• Maintain and update schedules, attendance, and payment records.
• Follow up with clients for feedback and satisfaction.
• Promote engagement through information on promotions and new services.
• Provide exceptional customer support aligned with SifuTutor’s values.

Benefits:

• Paid overtime
• KPI Bonus
• Productivity Allowance
• Monthly Company Entertainment
• Medical Benefits
• Yearly Increment (subject to management approval)
• Annual Bonus (subject to management approval)

Job Type: Contract
Contract length: 12 months

Pay: RM1,800.00 - RM2,200.00 per month

Benefits:

• Maternity leave
• Meal allowance
• Professional development

Ability to commute/relocate:

• Setia Alam: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Expected salary?
• This role involves sales & customer interaction. Would you be interested?
• Please noted that this is contract basis, are you okay with that?

Work Location: In person