Kerja Sepenuh Masa, DevOps Engineer di B & H Software House BV Federal Territory - Maukerja

Company Description

B & H Software House BV is an international technology solutions provider specializing in end-to-end custom software development, digital transformation, and technical program execution. Originally incorporated in the Netherlands, the company now operates as a cross-border agile delivery house with strong centers across Western Europe and Southeast Asia, including Malaysia. B & H Software House BV partners with a diverse global client base, from high-growth startups to mid-market enterprises, to deliver scalable and production-ready software solutions. The organization focuses on bridging complex business strategies with practical, high-performing technology implementations. Team members join a dynamic, multicultural environment with opportunities to work on impactful, global projects.

• Role Description

We are looking for a seasoned DevOps Engineer to own and optimize our enterprise Azure Cloud platform supporting microservices architecture. You will drive operational governance, cost efficiency (FinOps), platform resilience, advanced observability, and reliable API/traffic management while ensuring high availability, security, and performance for mission-critical applications. This is a high-impact, hands-on role focused on Infrastructure as Code, GitOps, incident management, and continuous improvement in a collaborative environment.

Key Responsibilities

• Azure Operational Governance & FinOps:

o Drive cost optimization and governance initiatives include defining cost baselines, setting up alerts, right-sizing resources, and optimizing Azure Front Door and Azure Load Balancer configurations. Ensure cost/performance trade-offs are transparent and well-communicated to stakeholders.

• Platform Resilience & Disaster Recovery:

o Own backup, restore validation, and disaster recovery strategies for Azure services and databases (**Azure SQL, PostgreSQL, MongoDB, Cosmos DB**). Define and meet RPO/RTO targets and conduct regular DR testing and drills.

• Observability & Monitoring:

o Implement and continuously enhance observability using Datadog (metrics, logs, traces, dashboards, SLOs) integrated with Azure telemetry. Enable proactive issue detection, faster troubleshooting, and reduction in MTTR.

• Incident & Problem Management:

o Lead and actively participate in incident response (triage, mitigation, communication, post-incident reviews) and problem management to prevent recurrence. Maintain and improve operational runbooks and automate repetitive tasks.

• API Gateway & Traffic Management:

o Operate and troubleshoot the traffic and API layer, including Azure Front Door, Azure Load Balancer, and Kong Gateway (routing, certificates, plugins, policies) to ensure secure, reliable, and high-performance connectivity for microservices.

• Infrastructure as Code & GitOps:

o Develop and maintain infrastructure using Terraform. Implement and manage GitOps workflows with FluxCD for declarative, reliable deployments.

• Database Operations:

o Manage provisioning, scaling, performance tuning, backup, and high availability for Azure SQL, PostgreSQL, MongoDB, and Cosmos DB.

• Security & Compliance:

o Integrate security practices using Wiz, Splunk, and Black Duck for vulnerability management, logging, and secure configurations.

• Documentation & Knowledge Sharing:

o Create and maintain comprehensive platform documentation (architecture diagrams, IaC modules, runbooks, monitoring guides) and contribute to engineering standards across teams.

• Collaboration & Ownership:

o Demonstrate strong ownership and a customer-first mindset. Collaborate effectively with product teams, developers, SREs, and security stakeholders. Communicate clearly during incidents and changes while driving continuous improvement.

Requirements

• Education: Bachelor’s degree in computer science, Information Technology, or a related field. Equivalent experience may be considered.
• Work experience: More than 5 years of strong experience as a DevOps/SRE Engineer focused on Microsoft Azure in enterprise environments.
• Deep expertise in Terraform (IaC) and FluxCD (GitOps).
• Hands-on experience with Kong API Gateway, Azure Front Door, and Azure Load Balancer.
• Strong experience managing multiple databases: Azure SQL, PostgreSQL, MongoDB, Cosmos DB.
• Advanced knowledge of Datadog for full-stack observability and integration with Azure Monitor.
• Proven track record in FinOps, platform resilience, DR planning, and incident management.
• Experience with security tools: Wiz, Splunk, Black Duck.
• Proficiency in scripting (Python, Bash, PowerShell) and automation.
• Solid understanding of microservices, containerization (Docker), and orchestration (AKS/Kubernetes).

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