Job Description:
- Lead the design and delivery of a scalable, future-ready HR technology landscape for a complex, global enterprise operating across multiple business clusters, legal entities, and joint ventures.
- The role will define and drive a target-state HR architecture across multiple SAP SuccessFactors instances, legacy systems, and fragmented HR tools, enabling a transition toward an intelligent, data-driven HR operating model.
Key Responsibilities:
1. Enterprise HR Architecture & Transformation
- Define end-to-end HR solution architecture across multiple SuccessFactors instances, legacy systems, and manual processes.
- Establish a harmonized global HR architecture while accommodating regional and legal entity differences.
- Lead architecture strategy for consolidation, simplification, and scalability across business clusters.
- Including defining contingency integration architecture for scenarios where necessary.
- Translate business priorities into a technology-enabled HR transformation roadmap.
2. Multi-Instance SAP SuccessFactors Strategy
- Assess and rationalize multiple SAP SF instances, identifying consolidation or federation opportunities.
- Design integration and data architecture across instances and a multi-system ecosystem spanning payroll, ITSM, finance, time management, and regional HR platforms.
- Establish standards for configuration, extensibility, and governance.
3. HR Process Enablement & Digitization
- Architect solutions to digitize and standardize HR processes across geographies and entities.
- Enable automation, case management (ServiceNow as primary platform), and workflow modernization, including design of SF to ServiceNow integration for HR service delivery.
- Define process standards and digital service delivery models.
4. Data, AI & Digital Experience Enablement
- Drive HR data architecture, harmonization, and governance to ensure high-quality, consistent data.
- Configure and enable in-scope GenAI-assisted features including Joule (MSS quick actions), including any agentic frameworks and Talent Intelligence Hub skills standardization and establish architecture patterns for future GenAI extension.
- Design data models and flows to support advanced analytics and productivity insights.
5. Integration & Ecosystem Architecture
Define architecture for integration across:
- SAP ecosystem (SF modules).
- Non-SAP HR tools and platforms.
- Experience in SAP CPI/BTP as the primary integration middleware platform.
- Manual processes and legacy systems.
- Lead selection and design of integration patterns (API, middleware, event-driven).
6. Business Value Realization
Align architecture decisions to core business outcomes:
- Improved HR and business productivity.
- Reduced total cost of ownership (TCO) and HR cost-per-head ratio.
- Enhanced data quality to enable digital innovation.
- Improved employee and manager experience.
- Establish KPIs and value tracking mechanisms.
7. Stakeholder & Governance Leadership
- Work with global HR, IT, and business stakeholders across clusters and regions including engagement with Change Advisory Board (CAB) governance processes for foundation object and structural changes.
- Lead architecture governance, design authority, and decision-making forums.
- Provide thought leadership and advisory across complex transformation programs.
Requirements:
Experience:
- 10+ years in HR technology, with deep SAP SuccessFactors expertise.
- Proven experience as a Solution Architect on large-scale, global HR transformation programs.
Experience handling:
- Multi-instance SAP SF landscapes.
- Global organizations with multiple legal entities and joint ventures.
- HR operating model transformation and process digitization.
Functional & Technical Expertise
Strong knowledge of:
- Breadth knowledge across all in-scope SF modules: Employee Central, Compensation & Variable Pay, Recruiting, LMS, Performance & Goals, Succession & CDP, and Time Management. EC Payroll (preferred although not required).
- HR process standardization and operating models.
- Familiarity with UKG (Ultimate Kronos Group) integration architecture and data flows between UKG and SAP SuccessFactors Employee Central.
Experience with:
- Integration architecture (SAP CPI / middleware).
- Familiarity with ITSM platforms (ServiceNow) and programme/project management disciplines across large-scale HR transformation programmes.
- Data architecture and governance.
- HR automation and digital workflows.
Transformation & Innovation
Strong understanding of:
- HR digital transformation trends and maturity models.
- Application of AI / GenAI in HR (conceptual to practical).
- Hands-on familiarity with SAP Joule configuration and Talent Intelligence Hub (skills standardization) is advantageous given their inclusion in project scope.
- Intelligent automation and emerging HR technology.
Leadership & Consulting Skills
Ability to:
- Translate ambiguous business challenges into structured solutions.
- Influence senior stakeholders across geographies and functions.
- Lead cross-functional teams and decisions across multiple workstreams.
Required Qualifications:
- SAP SuccessFactors certifications (EC, Architect, Integration).
- SAP Activate certified or equivalent SAP implementation methodology certification.
- Experience in highly regulated or complex global industries.
- Exposure to M&A, carve-outs, or multi-entity harmonization.