Kerja Dental Clinic Admin Executive, Gaji tinggi MYR 3,000 di V Resources & Consultancy Federal Territory - Maukerja

Core Job Scope

1. Patient Management

• Register new patients and update records
• Schedule, confirm, and reschedule appointments
• Handle patient enquiries via phone, WhatsApp, email, and walk-ins
• Follow up on missed appointments
• Manage recall lists for check-ups, scaling, braces reviews, and implant reviews

2. Front Desk & Reception

• Welcome and assist patients
• Check patient information before treatment
• Manage patient flow and waiting times
• Handle patient feedback and complaints professionally
• Handling panels

3. Billing & Payment

• Prepare treatment quotations
• Process payments (cash, card, online transfer, e-wallet)
• Issue receipts and invoices
• Prepare daily cash collection reports
• Coordinate insurance and panel claims where applicable

4. Treatment Coordination

• Explain treatment plans and costs based on the dentist's recommendations
• Arrange appointments for multiple treatment visits
• Follow up on pending treatment acceptance
• Monitor treatment completion rates

5. Administrative Duties

• Maintain patient records and filing systems
• Prepare monthly reports
• Manage correspondence and documentation
• Ensure consent forms are properly completed
• Support licensing and compliance documentation

6. Inventory & Purchasing

• Monitor stock levels of dental materials and consumables
• Prepare purchase orders
• Coordinate with suppliers
• Track deliveries and invoices

7. Marketing & Customer Service

• Manage clinic social media inquiries
• Follow up on online leads
• Assist with marketing campaigns and promotions
• Collect patient reviews and testimonials
• Maintain patient satisfaction

8. Team Support

• Coordinate dentists', therapists', and assistants' schedules
• Organize staff meetings
• Assist with staff attendance and leave records
• Support training and onboarding activities

Key skills & attributes

· Strong organizational, multitasking, and time-management skills.

· Excellent interpersonal and conflict-resolution skills; patient-focused.

· Basic financial literacy (billing, reconciliation).

· Familiarity with dental terminology, workflows, and regulatory requirements.

· Proficient with practice management software, MS Office.

· Reliable, discreet, and able to handle confidential information.

· Results-driven, strategic thinker with hands-on execution capability

· Innovative, good attitude, responsible, self discipline and able to work independently

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Dental insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person