Full Time Customer Service Executive Jobs, Salary up to MYR 2,500 in GenBijakDotMy Selangor - Maukerja

We’re a fast-growing corporate training provider looking for a motivated, independent, and HRD Corp-savvy Customer Service Executive to join our team!

If you’re confident in client communication, experienced with HRD Corp claims, and comfortable using Microsoft Excel, this could be the role for you.

What You'll Be Doing

• Attend to client inquiries received via email, phone calls, and WhatsApp promptly and professionally.
• Make outbound calls to promote training programs to corporate clients.
• Manage course registrations from inquiry to confirmation.
• Prepare quotations and issue invoices accurately and on time.
• Communicate and follow up with clients through multiple channels.
• Use Microsoft Excel to track data, update reports, and monitor performance.
• Coordinate logistics with hotels, vendors, and transport providers to ensure smooth program execution.
• Guide client to submit e-tris grant application.

Requirements

• Experience with HRD Corp claims is a BONUS
• Expert in Microsoft Excel
• Strong communication skills and able to work independently
• Own vehicle and valid driving license
• Own laptop for work use

Why You'll Love Working With Us

• Casual and comfortable dress code
• Attractive attendance allowance
• High-performance commissions
• Stay and dine at 4- and 5-star hotels during events
• Travel & event allowances
• On-time salary & claims processing
• Training provided

RM2,000 – RM2,500 + Commission + Allowances

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Free parking

Application Question(s):

• Do you have any experience working with a training provider?
• How would you describe your personality type? (Introvert / Extrovert / Ambivert)

Experience:

• Customer service: 1 year (Required)

Work Location: In person