Front Office Assistant Jobs, Salary up to MYR 1,700 in Traksons Corporation (M) Negeri Sembilan - Maukerja

Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

THE JOB-SCOPE

• Welcome and register guests upon arrival, ensuring a smooth check-in process.
• Manage reservations and handle inquiries regarding room availability, rates, and hotel services.
• Provide information about hotel amenities and local attractions to enhance the guest experience.
• Address guest concerns and resolve issues in a professional and pleasant manner.
• Collaborate with other hotel departments to ensure seamless service and guest satisfaction.
• Performing all check-in and check-out tasks
• Managing online and phone reservations
• Informing customers about payment methods and verifying their credit card data

REQUIREMENTS

• Previous experience in a customer service role, preferably within the hotel industry.
• Strong communication and interpersonal skills, with a focus on guest satisfaction.
• Ability to remain calm and professional in challenging situations.
• Positive attitude, proactivity, and excellent multitasking abilities in a fast-paced environment.
• Familiarity with hotel management software is a plus.

QUALIFICATIONS

High School or Diploma in tourism and hotels management, additional qualifications will be a plus

Job Types: Full-time, Internship, Fresh graduate
Contract length: 12 months

Pay: From RM1,700.00 per month

Benefits:

• Additional leave
• Free parking
• Meal provided

Ability to commute/relocate:

• Port Dickson: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• STM/STPM (Preferred)

Experience:

• Front Office Assistant: 1 year (Preferred)

Language:

• Bahasa (Preferred)
• English (Preferred)

Work Location: In person