Kerja Sepenuh Masa, Intern - Risk - Quality (June-July 2026 Intake) di PwC Federal Territory - Maukerja

The R&Q Transformation Intern will support the Risk & Quality (R&Q) Transformation Team in driving enhancements to risk and quality processes through process improvement, digitalisation, automation, and the integration of AI-enabled solutions.

The role provides hands-on exposure to risk and quality policies, governance frameworks, and transformation initiatives. The intern will work closely with Risk & Quality professionals and technology stakeholders to help deliver practical, scalable, and user-centric solutions.

• Process Enhancement & Digitalisation
• Assist in reviewing and understanding existing Risk & Quality processes, workflows, and controls.
• Support documentation of current ("as-is") and future-state ("to-be") processes through process maps and SOPs.
• Identify opportunities for process simplification, standardisation, and efficiency improvements.
• Support automation and digital workflow initiatives to reduce manual effort and enhance controls.
• AI & Technology Enablement
• Support the development, enhancement, and maintenance of AI-enabled tools such as chatbots or co-pilot agents.
• Assist in structuring, curating, and maintaining Risk & Quality policy content for AI or digital solutions.
• Perform basic testing, validation, and user experience checks on AI or digital tools.
• Assist in exploring the application of AI, analytics, or low-code tools to improve policy navigation and compliance.
• Governance, Change & Enablement
• Support governance and change management activities related to R&Q transformation initiatives.
• Assist in preparing user communications, guides, and training materials for new processes or tools.
• Help gather user feedback, track issues, and support continuous improvement initiatives.
• Provide general project support, including status tracking, documentation, and presentation preparation.
  
  

Key Accountabilities

• Conduct research on transformation best practices.
• Support project planning, execution, testing, and documentation activities.
• Prepare working papers, dashboards, trackers, and presentation materials for stakeholders.
• Collaborate with Risk & Quality team members, technology teams, and business users.
• Perform ad-hoc analysis and tasks to support transformation initiatives.
  
  

Skills, experience and qualifications:

Technical & Professional Skills

• Preferably undergraduate students pursuing a final year degree in one of the following disciplines: Computer Engineering, Computer Science, Information Technology, Information Systems, Data Science / Analytics, Software Engineering or equivalent disciplines
• Strong interest in process improvement, automation, digitalisation, and AI technologies.
• Basic understanding of business processes, governance, risk, or compliance is an advantage.
• Basic or Intermediate skills of Microsoft Office tools (Excel, PowerPoint, Word).
• Basic or Intermediate skills of Alteryx, low-code Microsoft Power Platform (such as Power BI, Power Automate, RPA), or AI tools is preferable.
  
  

Soft Skills

• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Detail-oriented, organised, and proactive.
• Ability to work independently while collaborating effectively within a team.
• Willingness to learn and adapt in a transformation-driven environment.
  
  

Additional application instructions:

Please attach the following documents along with your CV when you submit an online application:

• Academic Certificates and Transcripts, from SPM (or equivalent) onwards
• Project papers / coursework
• A copy of your NRIC or passport
• Recent passport size photo