Kerja Sepenuh Masa, Senior Account Manager di Chariot Federal Territory - Maukerja

CLIENT LEADERSHIP & STRATEGIC MANAGEMENT: guides clients towards stronger marketing and creative decisions that drive brand success

Expectations:

• Builds a deep understanding of clients’ businesses, categories, and audiences.
• Leads strategic conversations with clients, offering insights and proactive recommendations.
• Manages annual planning, scopes of work, and long-term client relationships.
• Navigates challenging discussions with empathy and assertiveness.
• Identifies and drives organic growth opportunities within accounts.

Outcomes:

• Viewed as a business partner, not just a project manager.
• Chariot earns strategic credibility and repeat business.
• Relationship challenges are resolved constructively and swiftly.

TEAM LEADERSHIP & PROJECT EXCELLENCE: ensures teams deliver best-in-class work across all touchpoints

Expectations:

• Oversees multiple project timelines, budgets, and resource plans simultaneously.
• Leads and mentors juniors with clear direction and feedback.
• Facilitates smooth collaboration with all departments.
• Champions quality by ensuring work meets Chariot and client standards before presentation.
• Monitors profitability and time efficiency of all jobs under their accounts.

Outcomes:

• Projects are consistently delivered with excellence, on time and within scope.
• Team members grow under their leadership and guidance.
• Internal collaboration is positive and solutions-oriented.
• Accounts remain healthy in profitability and workload balance.

STRATEGIC & CREATIVE CONTRIBUTION: elevates the quality and impact of Chariot’s output

Expectations:

• Works with Strategy and Creative Directors to co-develop campaign narratives and presentations.
• Provides constructive feedback that sharpens both creative and strategic thinking.
• Drives post-campaign reviews to measure effectiveness and gather learnings.
• Contributes to new business pitches with research, insights, and case studies.

Outcomes:

• Work produced under their accounts aligns with business objectives and earns client recognition.
• Demonstrate thought leadership both internally and externally.
• Chariot’s reputation for quality and intelligence grows.

ADMINISTRATION & COMMERCIAL RESPONSIBILITY: ensures the financial and operational health of their accounts

Expectations:

• Oversees all costings, estimates, and billing cycles for accuracy and timeliness.
• Maintains account profitability through careful planning and negotiation.
• Keeps documentation, job tracking, and reporting updated at all times.
• Supports Head of Account Management with quarterly account reviews.

Outcomes:

• No financial discrepancies or late billings.
• Accounts are run efficiently with strong commercial awareness.
• Demonstrates ownership and accountability for every aspect of client business.