jobs in Modeak Pte Ltd

Kerja Sepenuh Masa Customer Care Officer, Gaji tinggi MYR 4,200 di Modeak Pte Ltd Federal Territory - Maukerja

Customer Care Officer

Modeak Pte Ltd

MYR3,500 - MYR4,200 Sebulan

KL City, Federal Territory

Kongsi
Simpan

Lokasi Kerja

  • Kuala Lumpur Federal Territory Malaysia

Penerangan Kerja

Tanggungjawab

We're Hiring: Customer Care Officer (Customer and Distributor Management)

Join our team and play a key role in delivering excellent customer service while supporting our distributor network.

Key Responsibilities:

  • Professionally handle inbound and outbound calls for consistent customer experience
  • Accurately document all interactions and transactions in CRM
  • Resolve customer and distributor issues efficiently
  • Collaborate with internal departments to resolve cross functional issues
  • Escalate challenging cases to team leader
  • Maintain professionalism in maintaining customer relationships

Requirements:

  • Proficient in spoken and written English, additional language knowledge is an added advantage
  • Bachelor's degree with knowledge of Life Insurance/Banking
  • 1-2 years customer service or customer support experience in contact center environment
  • Proficient in Microsoft Office and CRM systems
  • excellent communication, interpersonal and problem solving skills
  • Ability to work in a fast-paced, team-oriented environment

Why Join Us?

  • Friendly and supportive work environment
  • Career growth opportunities
  • Training and development provided

Interested candidates are invited to submit your updated resume via Indeed.

Pay: RM3,500.00 - RM4,200.00 per month

Work Location: In person

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