This is an 8-month contract, hybrid role with a US MNC social media giant in Singapore.
Role Overview:
The Client Solutions Manager partners with strategic clients to drive business growth using the company's advertising and enterprise solutions. Acting as a trusted advisor, the CSM translates client business objectives into marketing and customer engagement strategies, using data, platform expertise, and cross-functional collaboration to deliver measurable outcomes.
Responsibilities:
- Build strong partnerships with advertisers and agencies, developing a deep understanding of their business goals and growth opportunities.
- Advise clients on full-funnel marketing strategies using the company's advertising solutions to improve performance, scale, and return on investment.
- Leverage data and analytics to diagnose performance issues, identify opportunities, and guide strategic decision-making.
- Drive adoption of the company’s broader enterprise capabilities—including business messaging, automation, and AI-driven solutions—to help clients enhance customer engagement and operational efficiency.
- Lead strategic client conversations and present insights, recommendations, and performance updates to senior stakeholders.
- Collaborate with Sales, Product Specialists, Measurement, and other cross-functional teams to design and deliver integrated client solutions.
- Ensure successful execution of strategies and maintain high levels of client satisfaction and impact.
Qualifications:
- 7+ years of experience in digital advertising, marketing strategy, consulting, or client advisory roles.
- Strong analytical mindset with ability to translate data into actionable insights.
- Proven ability to manage strategic client relationships and influence senior stakeholders.
- Experience working across cross-functional teams to deliver complex solutions.
- Excellent communication, problem-solving, and presentation skills.
- Ability to operate in a fast-paced environment while managing multiple priorities.
UEN: 199700895N