We're Hiring | Cluster IT Business Partner & Delivery Manager
Our client, a global logistics organization, is seeking a Cluster IT Business Partner & Delivery Manager to lead technology operations and drive business transformation across Malaysia and Singapore.
This is a highly visible role where you will partner directly with business leaders, oversee cluster IT operations, and identify opportunities to automate and digitize processes across a dynamic logistics environment.
Why This Opportunity?
- Regional leadership exposure across Malaysia & Singapore
- Drive digital transformation initiatives and process automation
- Partner directly with senior stakeholders and operational leaders
- Join a global organization with strong international presence
- Opportunity to influence technology strategy while remaining close to business operations
What You Will Do
- Drive Digitalization: Partner directly with business unit heads to identify operational bottlenecks and implement smart, digital workflows (automation, data flow, cloud integration).
- Own the Infrastructure: Oversee all cluster workspace setups, network connectivity, and cloud environments (Microsoft Azure) across corporate offices and operational hubs.
- Elevate Service Delivery: Enforce structured ITSM/ITIL frameworks to manage regional tech vendors, optimize helpdesk SLAs, and manage localized IT budgets.
- Bridge the Region: Act as the primary local anchor point, translating global corporate IT blueprints into successful cluster execution.
What We're Looking For
- Experience: 8+ years of progressive IT experience, ideally within a multi-site setup (experience in Supply Chain is highly advantageous).
- Technical Foundations: Solid understanding of Microsoft Azure fundamentals, network architecture, and IT Service Management (ITSM/ITLM).
- Communication: Strong presentation skills to confidently influence regional stakeholders.
- Mobility: Full flexibility to undertake required cross-border travel between Malaysia and Singapore.
- Education: Bachelor’s Degree in Computer Science, Information Technology, or a related technical discipline.
If you are interested in exploring this opportunity, apply directly or contact PridePRO Recruitment ************* for a confidential discussion.
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