Kerja Sepenuh Masa, ServiceNow Developer di DXC Technology - Maukerja

About the Company

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on *************

About the Role

Design, develop, and implement ServiceNow solutions with a focus on ITOM modules. This role involves working closely with business and technical teams to deliver scalable solutions, enhance platform capabilities, and support enterprise IT operations.

Responsibilities

• Design, develop, and implement solutions on the ServiceNow platform
• Collaborate with stakeholders to gather and translate business requirements into technical solutions
• Configure and customize ServiceNow applications, workflows, forms, and scripts
• Develop and maintain platform components, including tables, business rules, client scripts, UI policies, and integrations
• Support end-to-end ServiceNow implementation activities, including configuration, testing, and deployment
• Participate in user acceptance testing (UAT) and support data migration activities
• Develop reports and dashboards to monitor performance and KPIs
• Integrate ServiceNow ITOM modules with enterprise systems to ensure seamless data flow
• Provide technical support and troubleshoot platform-related issues
• Ensure adherence to best practices, governance, and audit requirements

Qualifications

• 5+ years of experience with the ServiceNow platform

Required Skills

• Strong hands-on experience in ITOM (Discovery, Service Mapping, Event Management)
• Proven experience in ServiceNow configuration, customization, and development
• Proficiency in workflows, scripting (JavaScript), and platform components (business rules, client scripts, ACLs, etc.)
• Experience in enterprise or large-scale ServiceNow implementations
• Exposure to ITSM or CSM modules is advantageous
• ServiceNow certifications (e.g., CIS) are a plus
• Strong analytical, problem-solving, and communication skills
• Ability to translate business requirements into technical solutions
• Collaborative, proactive, and comfortable working in fast-paced environments