Kerja Sepenuh Masa, Senior Systems Engineer - End User Technology di Manpower Singapore - Maukerja

Key Responsibilities

• Administer, configure, and support endpoint platforms including Windows, macOS, iOS, and Android devices using Intune, SCCM, and GPO.
• Implement and manage virtual desktops, software deployment, central patch management, and endpoint hardening to meet security and compliance standards.
• Work closely with the Service Desk as L2 support to resolve escalated technical issues, providing advanced troubleshooting and root cause analysis.
• Evaluate, test, and implement new tools and technologies to enhance endpoint security, user provisioning, and digital workplace capabilities.
• Deploy, manage, and maintain collaboration and communication platforms such as Microsoft Teams, Slack, and enterprise email systems.
• Create and maintain technical documentation, operational runbooks, SOPs, and knowledge base articles for internal use.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years' experience in enterprise endpoint administration and technical support roles.
• Technical expertise with Microsoft technologies, Intune, SCCM, Azure AD, and endpoint security solutions.
• Excellent troubleshooting, analytical, and problem-solving skills.
• Demonstrated ability to document technical processes and deliver effective technical support in a fast-paced environment.
• Familiarity with change management processes and cross-team collaboration.
  

Goel Navneet License No.: 02C3423 Personnel Registration No.: R1982194

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