Kerja Sepenuh Masa Learning Development Manager - Assistant Learning Development Manager, Gaji tinggi MYR 6,000 di SHANGRI-LA HOTELS (MALAYSIA) BHD Pulau Pinang - Maukerja

Key Responsibilities

1. Training & Development

• Assist in designing and delivering training programs for all departments (Front Office, Housekeeping, F&B, etc.)

2. Training Coordination

• Schedule and organize training sessions, workshops, and seminars
• Coordinate with department heads to identify training needs
• Maintain training calendars and attendance records

3. Performance & Skills Assessment

• Assist in conducting Training Needs Analysis (TNA)
• Monitor employee progress and evaluate training effectiveness
• Support performance improvement plans through targeted training

4. Compliance & Standards

• Ensure all training complies with hotel policies and industry standards
• Support mandatory training (e.g., fire safety, hygiene, workplace safety)
• Maintain proper training documentation for audits

5. Staff Hostel Management (Accommodation)

• Oversee daily operations of staff hostel/accommodation
• Manage room allocation, check-in/check-out of staff, and occupancy records
• Ensure cleanliness, proper housekeeping, and upkeep of hostel facilities
• Coordinate maintenance and repair works with engineering or external vendors
• Conduct regular inspections to ensure safety, hygiene, and discipline standards
• Enforce hostel rules and regulations to maintain a conducive living environment
• Handle staff accommodation-related concerns, complaints, and conflict resolution
• Monitor utility usage and ensure cost control (water, electricity, etc.)

6. Hostel Arrangement & Administration

• Plan and organize room arrangements based on staff movement (new hires, transfers, resignations)
• Maintain inventory of hostel assets (furniture, appliances, linens, etc.)
• Ensure adequate supplies and proper arrangement of living spaces
• Prepare reports related to hostel occupancy, maintenance, and incidents
• Liaise with HR and department heads regarding staff accommodation needs

7. Employee Engagement & Welfare

• Promote a positive living and working environment for employees
• Support employee engagement initiatives, including activities within the hostel if applicable
• Assist in welfare programs to enhance staff satisfaction and retention

8. Administrative Duties

• Prepare reports, training materials, and presentations
• Maintain training and hostel records (manual or system-based)
• Assist in budget monitoring for training and hostel operations
• Conduct onboarding and orientation sessions for new hires
• Support implementation of brand standards and service excellence training
• Facilitate soft skills, customer service, grooming, and operational training

Job Type: Full-time

Benefits:

• Free parking
• Health insurance
• Opportunities for promotion
• Professional development

Pay: RM3,000.00 - RM6,000.00 per month

Benefits:

• Free parking
• Meal provided
• Parental leave
• Professional development

Work Location: In person