Kerja Sepenuh Masa, Software Engineer di EAspire Technolabs Inc. - Maukerja

ONLY SINGAPORE CITIZENS/ PR (ONLY)

Role: ServiceNow Developer (LOW-CODE Development)

Mandatory Skill: Servicenow, Any module, CSA, Low-code

Experience: 3+ Years

Location: Singapore

Customer Engagement & Solution Design

• Participate in workshops to understand current-state processes, gather

requirements, and define future-state workflows.

• Translate business needs into clear technical specifications for App Engine and

related platform capabilities.

• Advise customers on leveraging App Engine, Integration Hub, Flow Designer, and

low-code governance best practices.

• Lead Proof-of-Concept (POC) and Proof-of-Value (POV) initiatives to validate solution

approaches.

Technical Development & Configuration

• Design and develop App Engine applications using App Engine Studio, data models,

ACLs, UI Builder, and workspace components.

• Build and configure Business Rules, Script Includes, Client Scripts, UI Policies, UI

Actions, Flow Designer, and automation workflows.

• Develop custom experiences, Portals, and widgets using JavaScript, HTML, CSS,and

AngularJS (where applicable).

• Implement integrations using Integration Hub, REST/SOAP APIs, MID Server, and

custom connectors.

• Ensure technical architecture follows platform guardrails, performance best

practices, and secure-by-design principles.

Platform Implementation & Delivery

• Configure, implement, and support modules such as ITSM/CSM/HRSD/ITOM/App

Engine based on project scope.

• Perform unit testing, support SIT/UAT, conduct codereviews, and ensure alignment

with governance frameworks.

• Support platform upgrades, patching, cloning, production releases, and post-

deployment enhancements.

• Maintain and enhance CMDB, catalog items, request fulfilment workflows, and

application-level integrations.

Stakeholder Collaboration & Advisory

• Collaborate with product owners, developers, architects, and business stakeholders

to ensure solution alignment.

• Provide guidance on documentation including technical specs, requirement

workbooks, and design artefacts.

• Bring insights from customer engagements to provide feedback to product teams

and drive continuous platform improvement.

Qualifications

To be successful in this role, you have:

Experience & Technical Skills

• 3–5+ years of hands-on ServiceNow development experience.
• Strong proficiency in JavaScript, Glide API, server- and client-side scripting.
• Practical experience with App Engine, custom applications, scoped applications, Flow

Designer, and Integration Hub.

• Experience with ITSM / CSM / HRSD / ITOM / CMDB or enterprise workflows.
• Experience developing portals, widgets, or custom UI (HTML/CSS/AngularJS).
• Strong understanding of API integrations, REST/SOAP, and MID Server.
• Prior experience in secure or regulated environments (Public Sector/BFSI) is a plus.

Certification Requirements

• Required: ServiceNow Certified System Administrator (CSA)

Certified Application Developer (CAD)

Certified Implementation Specialist (App Engine or relevant workflow)

Additional micro-certifications (Integration Hub, Flow Designer, etc.)

Other Requirements

• Strong analytical skills and ability to troubleshoot technical issues.
• Experience working in Agile delivery environments.
• Ability to work independently, manage priorities, and interface with both technical

and non-technical stakeholders.

Willingness to support after-hours production changes when required.