Kerja Sepenuh Masa CUSTOMER SERVICE EXECUTIVE, Gaji tinggi MYR 1,700 di NEW SYSTEM METAL SDN. BHD. Johor - Maukerja

Job description

• Monitor closely on actual delivery plan against forecast accuracy.
• Communicate with customer should there is delivery disruption and propose solutions.
• Understanding FG inventory level in house for advance delivery prior to customer's consent.
• Alert internal stake holders on low inventory level when delivery is approaching.
• Analyze customer requirement and ensure arrangement meet customer requirements appropriately.
• Coordinate with internal team on any delivery disruption, identify issues and resolve.
• Maintain knowledge on industry trends and resolve all issues highlighted by customers.
• Processing customer orders to trigger manufacturing processes to meet with delivery arrangment.
• Presenting monthly sales & forecast report to top management.
• Compiling customer satisfaction survey, analyze and propose improvement.

Qualifications

• SPM/Diploma (any relevant field)
• Good communication skills in English
• Be able to use Microsoft Excel
• Fresh Graduate is encouraged to apply

Working days

• Mon to Fri - 8am to 6pm
• Sat and Sun - Off days

Pay: From RM1,700.00 per month

Work Location: In person