Sepenuh Masa CUSTOMER SERVICE Jobs, salary up to MYR 2,500 in Sri Ternak Food Mart Sdn Bhd Selayang - Maukerja

Key Responsibilities

· Greet customers with a smile and friendly attitude.

· Maintain good communication and teamwork with colleagues and supervisors.

· Collect payment for goods or services and provide refunds when necessary.

· Follow company cash handling and loss prevention guidelines.

· Assist with inventory, including receiving and stocking merchandise.

· Ensure merchandise displays are neat, clean, and organized.

· Serve customers by helping them select products.

· Drive sales through engagement, suggestive selling, and product knowledge.

· Respond to customers’ questions and inquiries.

· Direct customers by escorting them to racks and counters.

· Manage customer membership and update customer information.

· Provide advice and assistance to customers whenever necessary.

· Resolve issues and complaints by providing appropriate solutions.

· Alert management of potential security issues.

· Maintain cleanliness and tidiness of the customer service area.

· Support day-to-day customer service operations according to SOP.

· Assist in handling product returns, exchanges, or warranty claims.

· Participate in promotional campaigns and events.

· Maintain accurate customer service records and reports.

Key Skills required

· Familiar with POS system.

· Minimum SPM & above.

· Previous experience in retail industry will be a plus.

· Basic knowledge of customer service practices.

· Detail-oriented, responsible, and well-organized

· Able to work independently and as part of a team

• Minimum SPM & above.

· Minimum 1–3 years of experience in customer service-related

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Free parking
• Maternity leave

Work Location: In person