Kerja Sepenuh Masa, Manager, IT Program Management - Project Delivery di Dhl Global Forwarding - Maukerja

This is more than a typical IT product role. We are looking for a senior IT leader who can connect business priorities, product direction, application delivery, and operational performance at country level. In this role, you will help shape the country product roadmap, support regional and global application deployments, and drive practical improvements through systems integration, automation, and continuous improvement.

What You’ll Be Doing

• Define and drive the country product vision and roadmap in alignment with regional and global business goals.
• Partner with business and IT stakeholders to gather requirements, align priorities, and translate needs into practical product and application plans.
• Support the deployment of global and regional IT applications within the country environment.
• Oversee country IT application operations, performance management, budget tracking, and continuous improvement.
• Manage application-to-application integration and identify opportunities to improve efficiency through automation, including RPA and Power Apps.
• Build strong relationships with country stakeholders, senior business leaders, and local suppliers to support delivery, negotiate effectively, and monitor performance.
• Influence across functions and navigate competing priorities to deliver value throughout the product lifecycle.
• Lead teams and shape capability plans that support both current and future business priorities.
  
  
  

What We’re Looking For

• Strong experience in IT product, application, or digital solution leadership within a complex business environment.
• Ability to balance strategy, delivery, and operational performance across a country or enterprise landscape, reflecting the role’s focus on roadmap ownership, application deployment support, and run operations.
• Proven stakeholder management and influencing capability, with experience working across departments and with third-party suppliers.
• Good understanding of systems integration, application delivery, and continuous improvement, with added value in automation exposure such as RPA and Power Apps.
• Strong communication, facilitation, negotiation, and people leadership skills.
• More than 8 years of relevant experience and a Bachelor’s degree.
• This position is located in Subang Jaya, USJ 25
  
  
  

Why This Role

This is an opportunity to lead country-level IT product direction while working closely with business leaders, regional and global teams, and external partners. The role offers a mix of strategy, transformation, operational leadership, stakeholder influence, and team leadership, making it a strong fit for someone who enjoys turning business needs into scalable digital solutions with measurable impact.

We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening.

Thank you for choosing DHL Global Forwarding as your Employer of Choice.