- Islandwide (Singapore) Singapore

Lokasi Kerja
Penerangan Kerja
Tanggungjawab
RESPONSIBILITIES
Project Planning and Scheduling
· Support with development of project plans, defining scope, objectives and deliverables, creating clear schedules and allocating resources to ensure successful project execution.
· Monitor project progress, adjust plans and resources as needed to ensure timely delivery and alignment with project goals.
· Establish and maintain project governance with PMO, ensuring adherence to organizational standards and best practices.
Stakeholder Communication and Management
· Facilitate communication and collaboration between project teams, stakeholders, sponsors, and manage expectations and conflicts to ensure alignment with project goals
· Lead and present regular updates on project status, risks, and issues to stakeholders, ensuring transparency and engagement throughout the project lifecycle
· Collaborate with cross-functional teams to ensure project requirements are met and deliverables are of high quality
Risk Management and Issue Resolution
· Identify and manage project risks and issues, implementing mitigation strategies to minimize potential impacts
· Troubleshoot problems and guide project teams to resolve issues and keep projects on track
· Conduct regular review with line manager and raise escalation when required
Project Performance and Delivery
· Evaluate project performance against objectives, and implement continuous improvement initiatives to optimize processes and drive successful project outcomes
· Provide guidance and oversight to network engineering teams during the implementation phase, and ensure that network designs are accurately translated into operational networks
· Facilitate smooth transitions, mitigate resistance, and ensure successful adoption of new processes and technologies, may require on-call support for key project milestones/system go-live
· Support the development and maintenance of documentation relating to network architecture, design, and configuration for reference and troubleshooting purposes
Technical Service Delivery
· Deliver the Division IT Network Core-Models that defined by the division.
· Drive the conversation of having mutualized standard to implement, maintain, and supports in Asia for multi-maisons.
Operational Support & Compliance
· Manage enterprise scale partners such as “managed service provider – MSP”, for operational excellence.
· Respect ITIL process on Request, Incident management (e.g. SLA/RCA), and Change Management (e.g. CAB)
Continuous Improvement and Knowledge Sharing
· Participate in knowledge sharing and training initiatives, fostering a culture of continuous learning
· Ensure alignment of network infrastructure with organization requirements and industry best practices
PROFILE
• Degree holder in computer science, information technology or related disciplines
• Minimum 5 years solid exposure in IT network management & project management role
• In-depth knowledge in IT infrastructure including WAN, LAN, Wi-Fi, SDWAN & Zscaler
o E.g. Meraki SDWAN & LAN products, Cisco ISE/ Microsoft Radius, Secure certificate authentication, Zscaler ZIA & ZPA.
• Sound knowledge in network security tools: NAC, Palo Alto Firewall, Azure/GCP landing zone
• Proven experience in managing multiple enterprise scale projects in cross-functional environment, like allocating resources, scheduling, risk management, escalations, and budget
• Strong vendor management skill, able to manage international telco, ISP and IT managed service providers
• End user facing and internal customer service in MNC, working experience in retail company is a plus
• Holder of Cisco CCNP, PMP, Cloud networking certification are preferred
Peringatan Penting
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