Job Summary:
Responsible for supporting daily sales and administrative operations to ensure smooth order processing, customer service, and e-commerce performance
Key Responsibilities:
- Assist customers with inquiries, order updates, and after-sales support through calls, whatsapp, email and others online platform.
- Assist to atted walk-in customers
- Coordinate with internal teams to ensure timely order fulfillment and customer satisfaction
- Managing and updating company databases
- Perform cash management and bank reconciliation activities in accordance with company procedures
- Manage and administrate shop petty cash, sales report, and client records
- Assist to prepare quotation, PO, invoice and perform data entry and responsible to update customer on job order/status
- Host and conduct TikTok Shop and Shopee Live Session to promote products and increase sales.
- Interact with viewers professionally and answer product-related inquiries during live sessions.
- Assist in planning, creating, and appearing as on-screen talent for social media and promotional content
Requirements:
- At least SPM
- Comfortable appearing on camera and conducting TikTok / Shopee Live sessions.
- Familiar with invoicing and administrative processes.
- Good communication and presentation skills.
- Creative, confident, organized, and able to work independently.
Working Hours:
Monday: Off Day
Tuesday-Saturday: 9am-6pm
Sunday: 9am-4pm
Location: 63 Auto Detailing by Prestige, 4, Jalan Empat, Chan Sow Lin, 55200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Pay: RM2,300.00 - RM2,500.00 per month
Application Question(s):
- Willing to work on Sunday? (Monday Offday)
- Willing to do content and hosting live session?
Work Location: In person