Kerja Sepenuh Masa, ServiceNow Developer di Morgan McKinley - Maukerja

Responsibilities & Activities:

• Design, develop, and implement solutions using ServiceNow platform capabilities.
• Collaborate with multi-functional teams to gather and understand business requirements.
• Customize and configure ServiceNow applications based on business needs.
• Develop and maintain ServiceNow workflows, forms, scripts, and reports.
• Provide technical expertise and support for ServiceNow implementations.

Experience & Competency

• :3 years of experience working with the ServiceNow platform, with a focus on ITOM modules
• .Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices
• .Experience in Observability a plus
• .Experience in configuring ServiceNow workflows and forms
• .Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc
• .Experience with User Management including groups, users, roles, ACLs, etc
• .Excellent problem-solving and communication skills
• .Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist) is a plus

.
Key Responsibiliti

• esAssist senior consultants in gathering business requirements and translating them into technical specifications for ServiceNow implementation
• s.Configure core ServiceNow modules (ITSM, ITOM, CSM) to support core IT service management processe
• s.Participate in user acceptance testing (UAT) and assist with data migration activitie
• s.Develop basic reports and dashboards to visualize ServiceNow data and track key performance indicators (KPIs

).
Additional Skil

• ls:Bachelor's degree in IT, Computer Science, or a related field (or equivalent experienc
• e).Strong understanding of IT service management (ITSM) principles is a pl
• us.Basic understanding of scripting languages (e.g., JavaScript) is benefici
• al.Excellent analytical and problem-solving skil
• ls.Strong communication, collaboration, and interpersonal skil
• ls.Ability to learn quickly and adapt to new technologi
• es.Eagerness to learn and contribute to a fast-paced environme

nt.
Integrat

• ion:Integrate ServiceNow ITOM modules with other enterprise systems to create a seamless and efficient information f
• low.Establish and maintain data integrations to ensure accuracy and consiste
• ncy.Generate and analyze reports related to Discovery, Service Mapping, and Event Managem
• ent.Ensure the organization is prepared for audits and regulatory inspecti