Sepenuh Masa Technical Support Engineer Jobs, salary up to SGD 5,400 in EMERSON ASIA PACIFIC PRIVATE LIMITED - Maukerja

If you are a Technical SupportEngineer professional Iooking for an opportunity to grow your career, this roleoffers the chance to partner with customers and help them succeed through deeptechnical expertise in NI products, platforms, and systems. You will play a keyrole in resolving technical challenges, anticipating customer needs, andcontributing to product and system improvements. By building trustedrelationships and enabling customers to achieve their goals, you will directlysupport their development success while strengthening Emerson’s reputation forinnovation, integrity, collaboration, and inclusion.

In This Role, YourResponsibilities Will Be:

·       Resolve technical issues for customers acrossall tiers with a focus on quality, responsiveness, and customer satisfaction.

·       Support installation, implementation, andmaintenance of products and platforms, ensuring timely resolution within agreedservice levels.

·       Research, replicate, and perform root causeanalysis to deliver effective, sustainable solutions.

·       Build technical capability within the team andamong customers through knowledge sharing and training.

·       Identify and anticipate technical capabilitygaps and collaborate with leadership to strengthen expertise across productsand systems.

·       Educate and guide customers through productstartup, application troubleshooting, and maintenance of solutions.

·       Advocate for the customer experience bysharing insights and feedback with internal teams.

·       Partner with research and development teams toreport design, reliability, or maintenance issues discovered during supportinteractions.

·       Escalate complex issues appropriately whilemaintaining accountability for the customer experience.

·       Enable customer self-service by creating andmaintaining knowledge base content aligned with Knowledge-Centered Service(KCS) practices.

·       Leverage technical expertise to activelycontribute to problem-solving and continuous improvement initiatives.

Who You Are:

You approach challenges withcuriosity and determination, integrating information from multiple sources toidentify root causes and develop practical, innovative solutions. Youcommunicate complex technical concepts clearly and confidently to a wide rangeof audiences, building trust through collaboration and transparency. You valueteamwork and actively contribute to a supportive, inclusive environment, whileremaining adaptable and effective in a fast‑changing, customer‑focused setting.

For This Role, You Will Need:

·       A bachelor’s degree in engineering or computerscience, or related field, or equivalent practical experience gained throughworks or projects.

·       Proficiency in at least one programminglanguage; familiarity with LabVIEW is an advantage.

·       Ability and willingness to travel up to 10% tosupport customers and business needs.

Preferred Qualifications ThatSet You Apart:

·       Clear and effective communication skillsacross technical and non-technical audiences.

·       A proactive, solution‑focused mindset with theability to navigate ambiguity and prioritize effectively.

·       Experience in customer‑facing roles such astechnical support, service, or application engineering.

·       Comfort working across global, cross‑functionalteams in a collaborative environment.

Our Culture &Commitment to You

At Emerson, weprioritize a workplace where every employee is valued, respected, and empoweredto grow. We foster an environment that encourages innovation, collaboration,and diverse perspectives—because we know that great ideas come from greatteams. Our commitment to ongoing career development and growing an inclusiveculture ensures you have the support to thrive. Whether through mentorship,training, or leadership opportunities, we invest in your success so you canmake a lasting impact. We believe diverse teams, working together are key todriving growth and delivering business results.

We recognize theimportance of employee wellbeing. We prioritize providing competitive benefitsplans, a variety of medical insurance plans, Employee Assistance Program,employee resource groups, recognition, and much more. Our culture offersflexible time off plans, including paid parental leave (maternal and paternal),vacation and holiday leave.

WHYEMERSON

Our Commitment to OurPeople

At Emerson, we aremotivated by a spirit of collaboration that helps our diverse, multiculturalteams across the world drive innovation that makes the world healthier, safer,smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built anengaged community of inquisitive, dedicated people who thrive knowing they arewelcomed, trusted, celebrated, and empowered to solve the world’s most complexproblems — for our customers, our communities, and the planet. You’ll contributeto this vital work while further developing your skills through ouraward-winning employee development programs. We are a proud corporate citizenin every city where we operate and are committed to our people, ourcommunities, and the world at large. We take this responsibility seriously andstrive to make a positive impact through every endeavor.

At Emerson, you’ll seefirsthand that our people are at the center of everything we do. So, let’s go.Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Pushboundaries. Be empowered to make things better. Speed up to break through.Let’s go, together.

ABOUTEMERSON

Emerson is a globalleader in automation technology and software. Through our deep domain expertiseand legacy of flawless execution, Emerson helps customers in criticalindustries like life sciences, energy, power and renewables, chemical andadvanced factory automation operate more sustainably while improvingproductivity, energy security and reliability.

With global operationsand a comprehensive portfolio of software and technology, we are helpingcompanies implement digital transformation to measurably improve theiroperations, conserve valuable resources and enhance their safety.

We offer equitableopportunities, celebrate diversity, and embrace challenges with confidencethat, together, we can make an impact across a broad spectrum of countries andindustries. Whether you’re an established professional looking for a careerchange, an undergraduate student exploring possibilities, or a recent graduatewith an advanced degree, you’ll find your chance to make a difference withEmerson. Join our team – let’s go!