- Petaling Jaya Selangor Malaysia
Kerja Sepenuh Masa Senior Technical Support Engineer - Technical Team Lead, Gaji tinggi MYR 8,500 di Radii Global Selangor - Maukerja
Kongsi
Simpan
Lokasi Kerja
Penerangan Kerja
Tanggungjawab
Purpose of Role
To supervise technical support personnel, coordinate service delivery activities, and ensure timely resolution of incidents and maintenance requests.
Key Responsibilities
- Lead and supervise support personnel.
- Review incident trends and root causes.
- Coordinate escalations and technical resources.
- Ensure SLA compliance.
- Support the Project Manager in operational reporting.
- Conduct technical reviews and quality assurance activities.
Minimum Qualifications
- Degree/Diploma in IT or Engineering.
- Minimum 5 years relevant experience.
Required Skills
- Technical leadership.
- Service management.
- Incident and problem management.
- Team coordination.
Job Types: Full-time, Permanent
Pay: RM7,500.00 - RM8,500.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Application Question(s):
- Available to start immediately?
Experience:
- Technical Support: 5 years (Required)
Work Location: In person
Peringatan Penting
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