Kerja Sepenuh Masa, Technical Service Engineer di Adsec Solutions (M) Federal Territory of Kuala Lumpur - Maukerja

Company Description Adsec Solutions (M) Sdn Bhd is a solution provider specializing in IoT, workplace occupancy, people counting, loss prevention, and security solutions for commercial buildings, financial institutions, retail environments, and shopping malls. The company focuses on helping businesses better manage and secure their assets through tailored technology solutions. Adsec Solutions is led by an experienced team with deep industry knowledge and a strong customer-centric approach. As a subsidiary of Adsec Co., Ltd. based in Tokyo, Japan, the company benefits from international expertise and innovation. Team members join a growing organization at the intersection of security, data, and smart-building technologies.
Role Description This is a full-time, on-site Technical Service Engineer role based in the Federal Territory of Kuala Lumpur, Malaysia. The Technical Service Engineer will install, configure, test, and maintain IoT, people counting, and security systems at client sites. Responsibilities include providing technical support to customers, diagnosing and troubleshooting hardware and software issues, and performing preventive and corrective maintenance. The role involves working closely with project teams and vendors to ensure smooth system deployment, integration, and handover. The Technical Service Engineer will also document technical issues and solutions, prepare service reports, support user training, and assist in continuous improvement of service processes.
Qualifications

• Strong foundation in Technical Services, including system installation, configuration, and maintenance.
• Proven Technical Support and Troubleshooting skills to diagnose and resolve hardware and software issues efficiently.
• Solid Analytical Skills to interpret technical data, logs, and system performance metrics.
• Effective Communication skills for collaborating with internal teams, vendors, and clients, and for preparing clear documentation.
• Diploma or degree in Electrical/Electronic Engineering, Computer Engineering, IT, or a related technical field.
• Experience with IoT systems, security solutions, or building management technologies is an advantage.
• Ability to work on-site at customer locations, occasionally outside standard office hours, when required.
• Detail-oriented, proactive, and able to manage multiple service tasks with minimal supervision.
• Familiarity with networking concepts (TCP/IP, routers, switches) and basic scripting or configuration tools is a plus.
• Possession of a valid driver’s license and willingness to travel within Malaysia when needed.