Kerja Sepenuh Masa, Technical Business Analyst di Lancesoft Malaysia - Maukerja

Job Title: IT Business Analysis Specialist

Role Summary

The IT Business Analysis Specialist acts as a critical bridge between business stakeholders and technology teams to deliver high-quality, scalable solutions across core applications. This role is responsible for understanding business needs, translating them into actionable technical requirements, and supporting end-to-end delivery in an Agile environment.

Key Responsibilities

• Partner with business stakeholders to elicit, analyze, and document requirements for new and existing applications.
• Translate business needs into clear user stories, acceptance criteria, and detailed functional specifications.
• Collaborate with architects and development teams to ensure solutions align with technical constraints and enterprise architecture standards.
• Lead requirement refinement and grooming sessions to ensure clarity and shared understanding across teams.
• Act as the primary liaison between product management and engineering during sprint execution.
• Support testing activities including test strategy definition, test case validation, UAT coordination, and release readiness.
• Own and maintain high-quality business analysis artifacts, process documentation, and requirement traceability.
• Contribute to sprint planning, release planning, and continuous improvement initiatives within Agile frameworks.

Required Qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Applications, or a related field (BE/BTech/MCA/MTech or equivalent).
• Minimum 5+ years of experience in Business Analysis within technology-driven environments.
• Strong expertise in requirements gathering, business process analysis, and documentation.
• Proven ability to effectively communicate business requirements to technical teams.
• Hands-on experience working in Agile/Scrum methodologies.
• Strong stakeholder management, facilitation, and problem-solving skills.
• Experience working with SQL and Oracle-based data environments.

Preferred Qualifications

• Professional Business Analysis certifications (IIBA, CBAP, PMI-PBA, or equivalent).
• Prior experience in the Insurance and/or Financial Services domain.
• Exposure to AI technologies and ability to identify opportunities for AI-driven solutions.

Core Competencies

• Business process modeling and optimization
• Structured analysis and solution design thinking
• Effective communication across technical and non-technical audiences
• Strong planning, prioritization, and execution skills
• Ownership mindset with a focus on customer outcomes