jobs in ITCAN PTE. LIMITED

Kerja Sepenuh Masa Desktop - IT Support, Gaji tinggi SGD 1,800 di ITCAN PTE. LIMITED Islandwide (Singapore) - Maukerja

Desktop - IT Support

ITCAN PTE. LIMITED

SGD1,800 - SGD1,800 Sebulan

Sepenuh Masa

Islandwide (Singapore)

Kongsi
Simpan

Lokasi Kerja

  • Islandwide (Singapore) Singapore

Penerangan Kerja

Tanggungjawab

Job Description & Requirements

Library/Roaming/Resource

Scope and Skillset

  • End-to-End Ticket Lifecycle and monitoring relevant metrics
  • Incident Management Workflow, including appropriate escalation
  • First Call Resolution and Remote assistance
  • Users’ IT accounts and access management (e.g. AD and Email account)
  • Password Resets and Account unlock
  • Process Change & Service requests

Skillsets

  • Good communication skills
  • Knowledge on ITSM processes

Peringatan Penting

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