Kerja Sepenuh Masa, Administrative Associate di Insight Genesis - IGAi - Maukerja

Company Description Insight Genesis – IGAi is an AI-driven platform that uses advanced predictive algorithms to understand human behavior and generate personalized, actionable insights. The company focuses on improving access to tailored guidance across finance, career, education, and health, especially in emerging and unbanked markets. By breaking down data silos and connecting user data with behavioral and predictive analytics, Insight Genesis delivers relevant recommendations instead of generic advice. The platform unifies four key verticals—financial services, human resources, education, and health and wellness—to help individuals make informed decisions throughout their life path.

Role Description The Administrative Associate is a full-time, remote role responsible for supporting daily business operations at Insight Genesis – IGAi. This role includes managing administrative processes, organizing digital records, scheduling meetings, and coordinating internal and external communications. The Administrative Associate will assist with basic invoicing and finance-related tasks, track customer inquiries, and ensure timely follow-up to support strong customer service. The individual will collaborate with cross-functional teams, prepare reports and documentation, and help maintain efficient workflows within a fast-paced, technology-focused environment.

Qualifications

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• Candidates should possess strong Administrative Processes skills, including organizing documentation, scheduling, and managing workflows.
• Candidates should possess excellent Communication skills for clear written and verbal interaction with internal teams and external stakeholders.
• Candidates should possess experience with Invoicing and basic Finance tasks, such as tracking payments and supporting financial record-keeping.
• Candidates should possess solid Customer Service skills to handle inquiries, resolve issues, and maintain a professional, user-focused approach.
• Proficiency with common office software (e.g., spreadsheets, word processing, online collaboration tools) and comfort working in remote environments.
• Strong attention to detail, reliability in meeting deadlines, and ability to prioritize multiple tasks independently.
• Experience in technology, fintech, HR, education, or health-related environments is a plus.
• Associate or bachelor’s degree in Business Administration or a related field, or equivalent practical experience.