Kerja Sepenuh Masa, Senior Manager, Learning - Development di WD Pulau Pinang - Maukerja

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

The Manager of People Manager Upskilling Programs will lead the learning experience design, implementation, and continuous improvement of manager development programs globally that build critical manager capabilities across WD (Western Digital.) This person will drive upskilling initiatives that enable first-line and mid-level managers to effectively lead self, lead teams, and execute business strategy while fostering a high-performance culture.

In this role, you’ll collaborate with Human Resources and all of WD’s key business functional leaders, to ensure the People Manager Learning programs are engaging, inclusive, and aligned with organizational goals.

Success in this role requires a balance of designing and executing impactful learning experiences that drive behavior change, operational excellence to scale programs, stakeholder engagement, and continuous improvement.

Key Responsibilities

Learning Program Strategy & Design

• Design “in the flow of work life” learning experiences that fit with WD’s diverse audience needs and include Change Management and Resiliency thinking into all management programs
• Develop comprehensive people manager training curriculum covering core competencies in alignment to WD’s desired business outcomes. Fundamental needs may be but aren’t limited to: shifting from doing the work to enabling and coaching others, delegation, prioritization and goal setting, giving and receiving feedback, recognizing quality performance, having difficult conversations that drive performance improvement and increase motivation, and managing a multi-generational workforce.
• Create blended and scalable learning pathways and programs for new managers, experienced managers, and high-potential leaders that meet the needs and demands of our vast managerial audiences.
• Align programs with WD's strategic priorities, overall leadership skills framework, cultural values, and business objectives.
• Gather audience needs and feedback on current state and align to business outcomes and data insights to refine content and continuously evolve.
• Pilot innovative learning technologies and development tools to create programs that have a measurable impact on changing behavior yet can quickly be created and delivered.
• Willingness and flexibility to travel as needed

Program Execution & Operations

• Manage end-to-end program execution including scheduling, facilitator coordination, participant communications, and logistics – both virtual and in-person programs.
• Deliver select training sessions; certify and manage internal/external facilitators and content developers.
• Implement blended learning and change management approaches (virtual, in-person, self-paced, cohort-based community learning, spatial reinforcement techniques, and so on.)
• Track program metrics: completion rates, satisfaction scores, behavior change, business impact
• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions.
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices.
• Align with Performance Management and Succession Planning processes.

Stakeholder Partnership

• Partner with HR Business Partners, Talent Development and Inclusion, other HR teams, and functional business leaders across all WDC sites, to identify skill gaps, behavioral change needs, and involve them in designing solutions.
• Collaborate with Diversity & Inclusion teams to embed inclusive leadership practices.
• Align with Performance Management and Succession Planning processes.
  
  

Requirements :

• Bachelor's degree in Learning, Instructional Design, Business Leadership or related field.

Preferred :

• Design and deliver global People Manager learning programs that are engaging, inclusive, and aligned with organizational goals.
• Proven track record developing high-impact learning curriculum and measuring ROI and behavior adoption.
• Develop a comprehensive people manager training curriculum
• Own end-to-end program execution, from training needs analysis through delivery, assessment, and reporting.
• Create tailored learning solutions for people managers, including first-line and mid-level leaders.

Skills :

• Experience with adult learning principles, instructional design, and facilitation.
• Experience working cross-functionally across global time zones and functional business leaders.
• Comfort with public speaking, facilitation, and presenting to large groups and executive.
• Willingness and flexibility to travel as needed.
  
  

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at ************* to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email *************