Kerja Sepenuh Masa, IT Operations Support Engineer di NSearch Global - Maukerja

Our client, one of Asia-Pacific’s leading organizations is looking for:

Operations Support Engineer

Responsibilities:

• Provide L2 and L3 code level changes support, responsible for ensuring the reliability, stability, and efficiency of technical infrastructure
• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance
• Work with application teams, solution architects, security consultants, and other teams to implement improvement plans
• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA
• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements
• Manage day-to-day operation activities, analyse statistics and write status and progress reports

Requirements:

• Degree in Computer Science, Information Technology, or related with proven experience as an Operations Engineer
• Experience in change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous,
• Experience in security and access control measures to control privileged access to test and production environment.
• Experience in full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools
• Familiarity with scripting tools e.g. Terraform, Ansible is preferred.
• Experienced in Agile methodologies, DevOps pipelines, test-driven development, and info-security practices

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Interested applicants can also email CV at ************* (for faster processing, please state the exact job / position title applied “Operations Support Engineer”

Only shortlisted candidates will be notified.

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EA License Number: 10C3636

EA Personnel Name: Arora, Hardeep

EA Personnel Registration Number: R1111454

By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (*************) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application