Kerja Sepenuh Masa, Operations Manager di Optimum Solutions Pte Ltd - Maukerja

Responsibilities

• Support end-to-end project management activities for Parents Gateway-related initiatives and enhancements
• Track risks/issues logs, dependencies, and follow-up actions
• Coordinate meetings, prepare project documentation, meeting minutes, and status reports for stakeholders and management updates
• Support audit, governance, and compliance processes related to project execution
• Perform billing verification and invoice tracking in collaboration with the Procurement and Finance teams
• Work closely with Procurement teams on project funding matters, budget tracking, procurement submissions, and clarifications
• Respond to procurement-related queries and coordinate supporting documentation required for approvals
• Handle procurement processes for project-related services, software subscriptions, licenses, equipment, or operational needs
• Support contract administration activities, including contract renewals, variation requests, vendor onboarding, and documentation management
• Coordinate and liaise with internal stakeholders, vendors, and external partners to support project implementation
• Track vendor deliverables and ensure contractual obligations and timelines are met
• Facilitate communication between business, operations, and technical teams to resolve project issues and dependencies
• Support administrative and operational tasks required for smooth day-to-day project operations
• Maintain proper project records, documentation repositories, procurement records, and reporting trackers
• Support the communications team to resolve support requests and deliver a seamless user experience.
• Analyse data and support trends to surface actionable insights that inform prioritisation and operational decisions

Qualifications

• Diploma or Degree in Business, Information Technology, Project Management, or related disciplines
• 2–4 years of experience in project coordination, project management, or operations support roles
• Experience handling procurement processes, contract administration, vendor management, or project financial tracking
• Familiarity with project management methodologies and delivery practices (e.g. Agile)
• Strong proficiency in Microsoft Office tools such as Excel, PowerPoint, Word, and collaboration tools
• Experience preparing project reports, trackers, meeting documentation, and governance materials

Required Skills

• Experience supporting government, education, or large-scale digital platform projects is advantageous
• Familiarity with procurement governance and compliance processes within public sector environments is preferred
• Understanding of digital product delivery, operational workflows, and stakeholder coordination processes
• Prior experience working with cross-functional product or technology teams will be an advantage

Preferred Skills

• Strong communication and good organisational skills with ability to manage multiple tasks and stakeholders concurrently
• Meticulous, organised, and detail-oriented
• Able to work independently and collaboratively in a fast-paced environment
• Proactive problem solver with good follow-through and coordination skills
• Comfortable handling operational and administrative aspects of project delivery