Kerja Sepenuh Masa Salesforce Administrator, Gaji tinggi SGD 50,000 di Brighttier Inc - Maukerja

Roles and Responsibilities:

We are looking for an experienced Salesforce Administrator to manage and maintain our Salesforce instance. The ideal candidate will have 7-15 years of hands-on experience in Salesforce administration, with expertise in configuring, customizing, and optimizing Salesforce to support business processes. This is a contractual role with an immediate start, and the candidate is expected to join within a week.

Responsibilities:

Salesforce Configuration and Customization:

• Customize Salesforce objects, fields, page layouts, and record types to meet business requirements.
• Configure workflow rules, process builder, validation rules, and approval processes to automate business processes.

User Management:

• Manage user accounts, profiles, roles, and permission sets.
• Provide user training and support to ensure effective utilization of Salesforce.

Data Management:

• Import and export data using data loader and other Salesforce data migration tools.
• Perform data cleanup, deduplication, and maintenance tasks to ensure data accuracy and integrity.

Integration and AppExchange Management:

• Integrate Salesforce with external systems using REST/SOAP APIs and middleware tools.
• Manage installed packages and AppExchange applications, and evaluate new applications for potential adoption.

System Maintenance and Security:

• Perform regular system maintenance tasks such as backup and restore, sandbox refresh, and platform upgrades.
• Implement and enforce security policies and best practices to protect sensitive data.

Reporting and Analytics:

• Create and maintain reports, dashboards, and analytics to provide insights into sales performance and business metrics.
• Customize reports and dashboards based on user requirements.

Technical Specifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 7-15 years of hands-on experience as a Salesforce Administrator.
• Salesforce Certified Administrator (ADM 201) certification is required.
• Strong understanding of Salesforce platform capabilities, including Salesforce Lightning Experience, Apex, Visualforce, and Salesforce APIs.
• Experience with Salesforce CPQ, Einstein Analytics, or other Salesforce add-on products is a plus.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams