Company Description Portal One Sdn Bhd is an information technology and services company based in Petaling Jaya, Selangor, Malaysia. Located at Sunway PJ51a, the company supports clients with technology solutions tailored to local and regional business needs. Team members gain exposure to a variety of IT projects and services in a dynamic, fast-paced environment. The organization values practical learning, collaboration, and the development of technical skills for emerging IT professionals.
Role Description This is an on-site IT Intern role based in Petaling Jaya. The intern will support the IT team with day-to-day activities such as basic troubleshooting of hardware and software issues, assisting with installation and configuration of systems, and monitoring system performance under guidance. Responsibilities may include documenting IT procedures, updating asset inventories, and helping maintain networks, workstations, and applications. The intern will collaborate with team members to resolve user support requests and learn standard IT best practices. This internship is designed to provide hands-on experience and mentoring for individuals interested in starting a career in information technology.
Qualifications
- Foundational knowledge of computer hardware, operating systems, and basic networking concepts.
- Ability to perform basic troubleshooting and support for software and user issues.
- Comfort with installing, configuring, and updating common applications and tools.
- Strong attention to detail, documentation skills, and a methodical approach to problem-solving.
- Effective communication skills and the ability to work collaboratively in a team setting.
- Currently pursuing or recently completed a diploma or degree in Information Technology, Computer Science, or a related field.
- Willingness to learn, take initiative, and adapt to new technologies and processes.
- Prior internship, project work, or hands-on experience with IT support is an advantage but not required.