Kerja Sepenuh Masa, Operation Manager di DoubleTree By Hilton Damai Laut Resort Perak - Maukerja

As the Operations Manager, you will be responsible for performing the following tasks to the highest standards:

· Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, DBD, FC and HRD.

· In-charge of Front Office, Housekeeping, Security, Engineering, Food & Beverage, Kitchen, Recreation as well as Food Safety.

· Actively participate in the key management issues in the property such as Capital projects, refurbishments, training and customer service.

· Train team members and implement Hilton standard and related departmental regulations.

· Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.

Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience

· Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.

· Manage direct reports professionally to ensure effective teamwork and operations.

· Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.

· Conduct regular Operations meetings including all direct reports.

· Supervise daily team members’ performance and grooming.

Job Type: Full-time

Benefits:

• Free parking
• Meal provided
• Opportunities for promotion

Ability to commute/relocate:

• Lumut: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person