KEY RESPONSIBILITIES
1. Office & Workspace Management
- Maintain the overall cleanliness, safety, and presentation of the SOLS office at all times
- Conduct regular walk-throughs to identify and proactively resolve any physical or environmental issues
- Ensure all workstations, meeting rooms, common areas, and facilities are functional and well-equipped
- Oversee office layout, space planning, and any renovation or reconfiguration works
- Manage inventory of office supplies, furniture, and equipment — ordering and restocking as needed
2. Building & Infrastructure Maintenance
- Coordinate and oversee all maintenance activities including electrical, plumbing, HVAC, and structural upkeep
- Manage and schedule preventive maintenance programmes to minimise downtime and emergency breakdowns
- Respond quickly to facility-related issues, escalating only when necessary with a clear resolution plan
- Track all assets and maintain an up-to-date asset register for all office equipment and infrastructure
- Liaise with building management and landlord on lease-related facility matters
3. Health, Safety & Compliance
- Ensure the office complies with all relevant health, safety, and fire regulations under Malaysian law
- Conduct periodic safety audits and risk assessments; implement corrective actions immediately
- Maintain emergency preparedness plans, including fire drills and first-aid kit readiness
- Ensure all safety signage, exits, and equipment (fire extinguishers, AEDs) are current and accessible
- Keep records of all inspections, incidents, and compliance certifications
4. Vendor & Contractor Management
- Source, negotiate, and manage contracts with external service providers (cleaning, security, maintenance, etc.)
- Evaluate vendor performance regularly and hold them accountable to agreed service standards
- Follow the Decision Authority Formula: baseline pricing, shortlist 3 options, validate quality
- Ensure all contractors on-site adhere to SOLS safety and conduct standards
- Process invoices and manage facilities-related expenditure within approved budget
5. Sustainability & Zero Waste
- Champion a zero-waste culture within the office — reduce, reuse, and optimise resource consumption
- Monitor utility usage (electricity, water) and identify opportunities to reduce cost and environmental impact
- Implement and enforce recycling, waste segregation, and energy-saving initiatives
- Report monthly on sustainability metrics and recommend continuous improvements
6. Systems & Reporting
- Maintain a facilities tracker covering open issues, scheduled maintenance, vendor contracts, and budget spend
- Provide weekly updates to the Operations Director on facilities status, risks, and pending actions
- Build repeatable SOPs for all recurring facilities tasks to reduce dependency on individual effort
- Flag recurring problems as system issues and propose root-cause solutions, not just fixes
QUALIFICATIONS & REQUIREMENTS
Essential
- Minimum 3 years of experience in facilities management, building management, or a related operations role
- Proven ability to manage vendors, negotiate contracts, and hold service providers accountable
- Strong understanding of building systems: electrical, HVAC, plumbing, and general maintenance
- Knowledge of Malaysian occupational safety and health (OSH) regulations and fire safety requirements
- Highly organised with the ability to manage multiple priorities simultaneously
- Self-starter with strong ownership mindset — able to identify problems and resolve them without being asked
- Proficient in Microsoft Office or Google Workspace for reporting and documentation
- Strong communication skills in Bahasa Malaysia and English
Preferred
- Diploma or Degree in Facilities Management, Building Services, Engineering, or a related field
- Experience managing a multi-function office environment in a growing organisation
- Familiarity with sustainability practices and green building principles
- Experience working in a fast-paced, mission-driven organisation
Pay: From RM5,500.00 per month
Work Location: In person