Kerja Sepenuh Masa, Facilities Manager (Soft Services) di Michael Page Johor - Maukerja

• Lead a high-impact facilities operation
• Career growth with an established organization
  
  

About Our Client

Our client is a leading global organisation with a strong presence regional presence, recognised for delivering world-class infrastructure and operational excellence. Backed by continued investment and growth, the company offers a dynamic, collaborative environment where innovation, safety, and continuous improvement are at the heart of its operations. This is an exciting opportunity to join a high-performing team and contribute to the success of a large-scale, flagship operation.

Job Description

• Manage the day-to-day delivery of all soft facilities services, including security, cleaning, landscaping, waste management, pest control, reception, mailroom, and other workplace support services.
• Lead and manage outsourced vendors to ensure contractual obligations, service level agreements (SLAs), and key performance indicators (KPIs) are consistently achieved.
• Conduct regular vendor performance reviews, audits, inspections, and service quality assessments.
• Develop and implement preventive maintenance and operational plans for soft service functions.
• Manage facilities operating budgets, monitor expenditures, and identify opportunities for cost optimisation without compromising service quality.
• Ensure compliance with all relevant health, safety, environmental, and statutory regulations.
• Support emergency preparedness, business continuity, and incident management activities related to facilities operations.
• Investigate service issues, implement corrective actions, and drive continuous improvement initiatives.
• Collaborate with internal stakeholders to understand operational requirements and deliver high levels of customer satisfaction.
• Prepare operational reports, performance dashboards, and management updates on facilities performance.
• Support workplace projects, office expansions, renovations, and mobilisation of new facilities where required.
  
  

The Successful Applicant

A Successful Facilities Manager (Soft Services) Should Have

• Bachelor's Degree in Facilities Management, Engineering, Building Management, Property Management, or a related discipline.
• Minimum 10 years of experience in facilities management, with at least 5 years managing soft services within a large-scale commercial, industrial, manufacturing, healthcare, aviation, or mission-critical environment.
• Strong experience managing outsourced facilities service providers and multiple vendor contracts.
• Good understanding of SLA management, contract administration, and vendor governance.
• Familiarity with health, safety, environmental, and statutory compliance requirements.
• Experience managing operational budgets and driving cost optimisation initiatives.
• Strong stakeholder management and communication skills across all organisational levels.
• Proven leadership experience managing cross-functional teams and external contractors.
• Ability to work in a fast-paced, operationally critical environment with a strong customer service mindset.
  
  

What's On Offer

This is a unique opportunity to be part of a world-class organisation that is investing in the future of critical infrastructure. You'll have the autonomy to shape facilities operations, influence best practices, and make a tangible impact within a high-performance environment where operational excellence is paramount.

In Return, You'll Enjoy

• The opportunity to lead and transform facilities operations at a flagship, large-scale site.
• A dynamic, fast-paced environment that values innovation, continuous improvement, and operational excellence.
• Strong investment in your professional development, with exposure to global standards and cross-functional collaboration.
• A competitive remuneration package, comprehensive benefits, and clear long-term career progression opportunities.
  
  

Contact:

Quote job ref: JN-*************