- Petaling Jaya Selangor Malaysia
Lokasi Kerja
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Tanggungjawab
WORK LOCATION: ZETRIX Tower, Empire City Damansara Perdana.
Key Responsibilities
* Deliver AI and Avatar-related training programs to internal and external participants.
* Facilitate 2–3 day instructor-led training sessions, including practical hands-on activities.
* Explain AI concepts, system features, and digital workflows in a clear and easy-to-understand manner.
* Guide participants during practical exercises and provide technical assistance when required.
* Encourage participant engagement through discussions, demonstrations, and interactive learning.
* Ensure training materials and delivery are aligned with company standards.
* Support continuous improvement of training materials and learning content.
* Participate in Train-the-Trainer program, mock training sessions, and knowledge-sharing activities.
* Keep up to date with AI technologies, digital tools, and new product enhancements.
* Represent the company professionally during training sessions, workshops, and customer engagements.
Requirements
* Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
* 1–3 years of experience in training, technical support, customer service, or a related role.
* Basic understanding of AI concepts and digital technologies.
* Strong communication, presentation, and facilitation skills.
* Confident speaking in front of groups and engaging participants.
* Proficient in English and Bahasa Malaysia.
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