Kerja Kerja Dari Rumah, General Manager di MINDFLIGHT7 APAC PTE. LTD. - Maukerja

ABOUT MINDFLIGHT7

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Mindflight7 is Asia Pacific's largest and fastest-growing immersive education company, partnering with more than 1,500 education institutions across the Asia Pacific region to transform learning through VR and XR. We deliver engaging in-school incursions, career education programs, and XR Labs, helping schools and training organisations embed immersive technology into the student learning journey. Through trusted partnerships with educators and direct engagement with thousands of students, we create scalable learning experiences that build curiosity, capability, and future-ready skills.

The XR Lab (formerly VR Room)

The Mindflight7 XR Lab model (a fully mobile solution) was invented by Mindflight7 in late 2020 / early 2021 as a collaborative method of implementing long term VR learning resources into a school or learning organisation while teaching the organisation to be confident, self-sufficient, and inventive with their new resources. Thousands of students across metro, regional and remote areas of Australia are now benefiting from the implementation of VR technology and content with Mindflight7.

Our Vision

Our vision is to be the leading global brand for unlocking the full potential of students by 2030, using VR (virtual reality) to support immersive educational experiences.

Our Core Values

• Think Big! Remain Curious & Open to New Ideas
• Respectful Relationships Are Valued Here
• Always Be You – Bring Your Authentic Self to Work
• A Commitment to Growth & Learning for All
• We Have Trust in The Team to Be Accepted & Heard
• We Fly High & Achieve Success in All That We Do

POSITION PURPOSE

As a key leader at Mindflight7, you will drive the growth, reach, and educational impact of our immersive learning programs by leading business development, sales, and the end-to-end delivery of exceptional customer experiences. Accountable for achieving commercial outcomes while delivering world-class VR education programs, you will secure new partnerships, foster lasting client relationships, and ensure the successful execution of in-school incursions and XR Lab installations.

This role combines strategic vision with operational excellence, requiring a leader who takes ownership, inspires high-performing teams, and continuously improves systems, technology, and service delivery. Success will be measured not only by business growth and customer satisfaction, but by the meaningful educational impact created for schools, students, and communities through innovative immersive learning experiences.

WHO WE’RE LOOKING FOR

We’re looking for an entrepreneurial General Manager who enjoys working in a high-growth, startup environment and is excited by the opportunity to help build Mindflight7 across the APAC region.

This role is ideal for someone who is commercially driven, comfortable working in a fast-paced environment, and motivated by creating long-term value rather than following a traditional corporate career path.

You’ll join Mindflight7 on a retainer-based arrangement, with a performance-based revenue share and equity participation. This is an opportunity to become a genuine growth partner in the business, sharing in the success you help create while playing a key leadership role in scaling Mindflight7 across APAC.

KEY AREAS OF RESPONSBILITIES

1. Operational Leadership & Growth

• Oversee planning, execution, and quality control of incursions, VR room installations, and events.
• Ensure readiness of content, equipment, travel, booking, and logistics working with other team members.
• Coordinate documentation and feedback post-delivery for continuous improvement.
• Help build business growth pipeline & lead sales on the ground with the rest of the team members.

2. Team Management & Development

• Lead and support performance of delivery and event staff.
• Conduct regular training sessions & team meetings on tech, logistics, brand, and communication.
• Recruit and onboard casual team members where necessary
• Support team career development initiatives.

3. Client & Stakeholder Engagement

• Manage relationships with VR room clients and partner schools.
• Support & lead sales with operational insights and customer experience data.
• Represent Experience Team in leadership meetings and strategic planning.

4. Innovation & Continuous Improvement

• Monitor feedback and implement updates to improve UX and delivery.
• Collaborate with tech and creative teams to innovate VR content and event formats.
• Maintain and update SOPs and training systems based on real-world use and feedback.

5. Internal Collaboration & Communication

• Work cross-functionally with tech, content, logistics, and sales teams.
• Attend events periodically for quality assurance and observational insights.
• Report on delivery performance and suggest strategic improvements.

PERSONAL ATTRIBUTES, SKILLS & EXPERIENCE

The General Manager is a dynamic, self-motivated and results-driven role that requires someone who is confident, personable and passionate about education and technology.

To be successful in this role you will bring strong communication and relationship-building skills, a genuine interest in VR and education technology, and the drive to work independently in a fast-paced, growing company. You will be comfortable managing your own pipeline and working to targets while being a collaborative and supportive team member.

An ideal background for this role includes experience in one or more of the following areas:

• Business development, sales or account management in the education or technology sector
• Working with schools, TAFEs or government education stakeholders
• Experience with VR, AR or emerging technologies
• Marketing or partnerships in an education context
• Start-up experience

WORKING HOURS AND SALARY

• Working Hours: Flexible
• Monthly Base Pay: Base retainer + revenue share + stock options ( equity) To be discussed
• Flexible working arrangements may be considered depending on event schedules.
• Transport allowance and equipment provided where needed
• Travelling required frequently - costs reimbursed.

LOCATION: Singapore or Malaysia

Business Tasks & Activities Summary (Function: User Experience)

Key Activity Description & Task

1. Incursion Delivery

Pre-event prep, live delivery, troubleshooting

2. VR Room Delivery

Prepping, training, live troubleshooting, client management

3. Staff Training

Tech, communication, logistics, product delivery

4. Sales Support & leadership

Operational insights to support customer success

5. Innovation

Improving products and processes based on feedback

6. Content Library Management

Maintain and update all content

7. Crew Management

Monitor, mentor, and manage all event crew

8. UX Improvement

Act on feedback, recommend new experiences

9. Equipment & Content Readiness

Ensure all equipment is ready for all events

10. SOP Input

Contribute to documentation for delivery standards

11. Comms & Social Media Updates

Share event outcomes and news

12. VR Room Tech Readiness

Ensure VR Room content and gear is always up-to-date

13. Staff Development & R&D

Identify training gaps, manage budgets and execution

14. VR Room Tech Support

Handle troubleshooting, configuration, PDs, app access

15. VR Room Logistics

Bookings, travel, rostering, record keeping, resource creation

16. Media Course Maintenance

Maintain course content, train staff on delivery

17. Casual Hiring

Ongoing recruitment of education-focused casuals

18. Feedback Collection

Ensure consistent collection of user feedback

19. Event Reflection

Develop structured methods for capturing event insights

20. Office Management

General admin and coordination support

21. Procurement

Accessories, hardware, and storage readiness

22. Printing Logistics

Manage all print materials for events

23. Curriculum Support

Assist in curriculum-related tasks

Key Performance Indicators (KPIs)

• 30% repeat bookings for incursions nationwide.
• Fair balanced event roster implementation across all operations.
• Timely delivery of 80%+ runsheets each Wednesday.
• 70%+ Net Promoter Score (NPS) from clients/students.
• Minimum 60% feedback response rate for 60min+ events, with an average score of 7/10 or higher.
• Minimum SGD100,000 Quarterly sales working closely with the local Singapore team

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• Flexible schedule
• Professional development
• Work from home

Education:

• Bachelor's or equivalent (Required)

Experience:

• Leadership / General Management: 5 years (Required)

License/Certification:

• Driver's Licence and the legal right to work in Singapore (Required)

Location:

• Singapore (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person