Kerja Sepenuh Masa, Leader Business Development di LIXIL Federal Territory - Maukerja

About the Role

The Leader, Business Development Malaysia, will be responsible for driving sales growth and enhancing customer relationships within the architectural products sector across the region

Responsibilities

Sales Support & Execution:

• Responsible for identifying and generating new project leads and sales opportunities through various channels and media in the Building and Construction industry.
• To lead in sales generation, prepare and present sales proposals/quotations, negotiation and facilitate in confirmation together with distributors, as well as to liaise with internal operation teams for smooth execution and delivery of orders.
• Work closely with distributors to enhance client’s engagement and ensure a seamless experience with LIXIL.

Customer Relationship Management:

• Develop and maintain strong relationships with Developers, Architects, Interior Designers, QS Consultants, Contractors & Distributors.
• Address customer inquiries and concerns promptly to ensure satisfaction & success in sales confirmation.
• Personalize interactions to build loyalty and long-term engagement.

Operational Excellence:

• Support daily sales operations, including order processing, tracking, and reporting.
• Collaborate with internal departments to ensure timely product delivery and service fulfilment.
• Monitor key performance indicators and provide insights for process improvement.
• Maintain accurate records of customer interactions and sales activities using CRM systems.

Market Research & Insights:

• Stay informed about market trends and competitor offerings to identify opportunities.
• Provide feedback to management on business partners’ preferences and emerging demands.
• Participate in industry events and networking opportunities to expand market reach.

Qualifications

• Diploma/Degree in Business, Marketing, or a related field.
• Minimum 10 -15years of experience in sales, preferably in the Building Materials / Sanitaryware /architectural products industry.

Required Skills

• Excellent interpersonal and communication skills.
• Strong negotiation and persuasion abilities.
• Customer-centric mindset with a passion for delivering exceptional service.
• Proficiency in CRM tools and sales tracking systems.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills

• Leadership capabilities.
• Results-driven with a strong sales acumen.
• Excellent problem-solving and decision-making skills.
• Adaptability and resilience in a competitive market.
• High level of professionalism and integrity.
• Strong organizational and time management abilities.

About LIXIL

LIXIL. A home for everyone.

Every person on the planet dreams of a better home. And at LIXIL, we’re committed to making better homes a reality for everyone, everywhere. We make it happen with pioneering water and housing technology solutions. Home to world-leading brands like INAX, American Standard, GROHE, TOSTEM, and many more, we touch the lives of more than a billion people each day, transforming houses into homes.

Our planet is the home we all share. So how we do business matters. Our inclusive and empowering culture, entrepreneurial spirit, and commitment to having a positive impact on the planet are integral to our business strategy.

LIXIL today is on a journey of transformation. The world around us is changing. Technological advances. Evolving needs. New demographics. Shifting expectations. These changes serve as opportunities for solutions to be discovered and to unlock progress for all.

We invite you to make this journey with us. It is as challenging as it is inspiring. Together, we can shape the future of living. We’re a home for growth, for imagination, for creativity. A home for your talent and ambition. A home for everyone.

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