Kerja Sepenuh Masa, Customer Relation Executive di LHM ONE STOP CAR SERVICE CENTRE (M) SDN. BHD. Negeri Sembilan - Maukerja

The Customer Relation Executive serves as the first point of contact for customers at LHM One Stop Car Service Centre (M) Sdn. Bhd., an authorised Proton 4S dealership. This role is responsible for managing customer enquiries, coordinating service appointments, conducting follow-ups and service reminders, and delivering a professional and positive customer experience in accordance with company standards.

• Greet and assist all walk-in customers courteously and professionally.

• Schedule appointments for the service department and handle customer enquiries professionally.

• Answer all incoming phone calls within three rings to ensure prompt response and service.

• Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service intake.

• Follow all standard operating procedures (SOPs) and customer care guidelines set by the company.

• Minimum SPM/STPM/Diploma in any discipline

• Excellent interpersonal and communication skills to engage with diverse audiences.

• Strong organizational and multitasking abilities in a dynamic environment.

• High level of professionalism and a positive attitude in dealing with customers and colleagues.
  

Monday – Saturday | 8:30 AM – 5:00 PM

Full-time

• Maternity leave

• Parental leave
  

In person

LHM One Stop Car Service Centre (M) SDN. BHD. (Proton, Nilai)