Kerja Sepenuh Masa, Application Support Engineer (L2) di AMK Technology Federal Territory - Maukerja

We are seeking an experienced L2 Application Support Engineer to support and maintain critical banking compliance and transaction monitoring systems. The role involves hands-on technical support across middleware, infrastructure, scripting, and database components, ensuring high system availability, stability, and performance.

The ideal candidate will have strong experience in Unix/Linux environments, scripting, PL/SQL, Java utilities, and middleware tools, along with exposure to banking compliance platforms such as AML, KYC, and fraud monitoring systems.

Key Responsibilities

• Provide L2 production support for banking compliance applications and related systems
• Perform environment setup, installation, configuration, patching, and upgrades
• Monitor and troubleshoot issues across Linux/Unix and Windows environments
• Support and maintain WebLogic application servers and VM-based infrastructure
• Handle batch jobs and file transfers using tools such as:
• Control-M
• IBM MQ
• SFTP / Connect:Direct
• Perform root cause analysis (RCA) for production incidents and implement fixes
• Develop and maintain scripts for automation and troubleshooting using:
• Unix Shell / Bash / PowerShell
• Java utilities (basic development/support scripts)
• Work with databases (Oracle / MySQL) using SQL and PL/SQL
• Manage code and configuration using Git / Bitbucket / Aldon
• Collaborate with DevOps teams on CI/CD activities (Jenkins, SonarQube, Artifactory)
• Ensure system compliance, stability, and adherence to operational standards

Required Skills & Experience

• 3–5 years experience (L2 level) in application support or platform engineering
• Strong knowledge of Unix/Linux shell scripting (Bash / PowerShell)
• Proficiency in PL/SQL and basic Java
• Experience in WebLogic, Windows/Linux OS, and virtual machine environments
• Familiarity with middleware tools:
• IBM MQ
• Control-M
• SFTP / Connect:Direct
• Experience with version control tools (Git / Bitbucket / Aldon)
• Basic understanding of CI/CD tools (Jenkins, SonarQube, Artifactory)
• Good database knowledge (Oracle / MySQL)

Good to Have Skills

• Exposure to Banking Compliance domains such as:
• AML (Anti-Money Laundering)
• KYC (Know Your Customer)
• Transaction Monitoring / Fraud Monitoring
• Experience with compliance tools:
• Actimize
• NetReveal
• TookiTaki (or similar platforms)
• Basic understanding of CI/CD pipelines and DevOps practices
• Knowledge of financial regulatory environments