Kerja Sepenuh Masa, Senior E-Commerce Executive di Siti Khadijah Apparel Negeri Sembilan - Maukerja

The Senior E-Commerce Executive is responsible to drive sales performance and operational excellence for the brand’s official website. This role oversees campaign execution, inventory coordination, customer satisfaction, and web performance, ensuring that all aspects of the online business run efficiently, align with brand strategy, and deliver measurable growth.

Job Descriptions:

Sales Performance

• Achieve monthly and annual ************* sales targets.
• Maintain consistent revenue growth and improve conversion rates.

Campaign Planning & Execution

• Complete campaign calendar at least one month in advance.
• Meet or exceed campaign sales and engagement KPIs.
• Ensure campaign materials and communications align with brand direction.

Inventory & Fulfilment

• Minimise order cancellations or delays due to stock or operational gaps.

Website Operations & Performance

• Work with webmaster/developer to ensure site speed <3 seconds and optimise landing page performance.
• Conduct regular audits to ensure content, pricing, and UX accuracy.

Analytics & Reporting

• Generate weekly and monthly reports (sales, traffic, conversion, campaign ROI).
• Identify customer and product trends to inform planning.

Team Management & Coordination

• Manage and guide eCommerce support staff to ensure timely and accurate execution of tasks.
• Coordinate effectively with marketing, merchandising, and customer service teams.
• Conduct regular team reviews to align priorities and ensure performance delivery.
• Maintain efficient communication flow between department for smooth operations.

Requirements:

• Bachelor’s degree in Business, Marketing, eCommerce, or related field.
• Minimum 3 years’ experience managing ************* operations and similar eCommerce channels.
• Proficient in Shopify, Google Analytics, and related eCommerce tools.
• Strong analytical, planning, and cross-functional coordination skills.
• Excellent communication and stakeholder management abilities.
• Experience in supervising or coordinating a small operational team.
• Highly organised, data-driven, and able to manage multiple projects simultaneously.

Job Type: Full-time

Benefits:

• Additional leave
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Work from home

Ability to commute/relocate:

• Nilai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your expected salary?
• How long is your notice period?
• How many years of experience you have managing website / *************

Work Location: In person