Key Responsibilities
Payroll Processing
- Process end-to-end monthly payroll for multiple clients in Malaysia and Singapore.
- Validate payroll inputs, including attendance, overtime, shift allowances, commissions, bonuses, incentives, and salary adjustments.
- Calculate employee earnings, deductions, reimbursements, and final salary payments.
- Process new hires, resignations, terminations, unpaid leave, salary increments, and promotions.
- Prepare payroll journals and payroll reports for clients.
- Ensure payroll is processed accurately and within agreed service timelines.
Malaysia Payroll Administration
- Process statutory deductions, including:
- Employees Provident Fund (EPF)
- Social Security Organisation (SOCSO)
- Employment Insurance System (EIS)
- Monthly Tax Deduction (PCB/MTD)
- Human Resources Development Corporation (HRD Corp), where applicable
- Prepare statutory reports and ensure timely submission and payment.
- Maintain compliance with Malaysian labour laws and payroll regulations.
Singapore Payroll Administration
- Process statutory payroll requirements, including:
- Central Provident Fund (CPF)
- Skills Development Levy (SDL)
- Self-Help Group (SHG) contributions
- Auto Inclusion Scheme (AIS) reporting
- Income tax reporting (IR8A and related forms)
- Process payroll for local employees and, where applicable, foreign employees in accordance with Singapore regulations.
- Ensure compliance with the Singapore Employment Act and other statutory requirements.
Client Relationship Management
- Serve as the primary point of contact for assigned payroll clients.
- Respond promptly to client enquiries regarding payroll calculations, statutory deductions, leave balances, and payroll reports.
- Provide payroll advice and guidance in accordance with applicable regulations.
- Build and maintain strong professional relationships with clients.
- Ensure high levels of client satisfaction and service delivery.
Payroll Compliance
- Ensure compliance with payroll legislation in Malaysia and Singapore.
- Keep up to date with changes in employment laws, tax regulations, and statutory contribution rates.
- Maintain accurate payroll documentation and audit trails.
- Support internal and external payroll audits.
- Ensure confidentiality of employee payroll information at all times.
Reporting & Documentation
- Generate payroll summaries, payslips, bank transfer files, and statutory reports.
- Prepare payroll reconciliation reports.
- Maintain payroll records and employee master data.
- Produce year-end payroll documentation and tax reports.
- Assist clients with payroll-related financial reporting.
Payroll System Administration
- Maintain payroll master data and employee records.
- Configure payroll system updates where applicable.
- Verify payroll system calculations and troubleshoot payroll discrepancies.
- Assist with payroll system implementation, testing, and process improvements.
Process Improvement
- Identify opportunities to improve payroll accuracy and operational efficiency.
- Recommend automation and workflow enhancements.
- Develop and maintain payroll Standard Operating Procedures (SOPs).
- Participate in payroll transformation and digitalisation initiatives.
Qualifications
- Diploma or Bachelor's Degree in Human Resource Management, Business Administration, Accounting, Finance, or a related discipline.
- Minimum 3–5 years of payroll processing experience.
- At least 2 years of experience processing payroll for both Malaysia and Singapore is preferred.
- Experience in a payroll outsourcing, shared services, BPO, or payroll service provider environment is highly desirable.
Pay: RM5,000.00 - RM5,600.00 per month
Work Location: In person