Kerja Sepenuh Masa QA MANAGER, Gaji tinggi MYR 10,000 di CLASSA INDUSTRIAL (M) SDN BHD Pulau Pinang - Maukerja

Key Responsibilities

Quality Management System (QMS) & Environmental Management System (EMS)

• Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) and Environmental Management System (EMS).
• Ensure compliance with ISO 9001:2015, IATF 16949, ISO 13485, ISO 14001:2015, and other applicable regulatory requirements.
• Develop, review, and update quality policies, procedures, work instructions, and documentation.
• Monitor system effectiveness through audits, performance indicators, and management reviews.

Quality Assurance & Quality Control

• Oversee daily QA and QC operations to ensure product quality meets customer specifications and company standards.
• Establish and maintain effective quality control processes throughout manufacturing and operational activities.
• Analyze quality data, customer complaints, non-conformities, and corrective actions to drive continuous improvement.
• Lead root cause analysis and implement corrective and preventive actions (CAPA).

Customer & Supplier Quality Management

• Act as the primary representative for customer quality matters, including audits, complaints, corrective actions, and quality improvement initiatives.
• Manage supplier quality performance, qualification, development, and corrective action programs.
• Coordinate customer audits and ensure timely closure of audit findings.

Audits & Compliance

• Plan, conduct, and oversee internal quality and environmental audits.
• Coordinate external audits by certification bodies, customers, and regulatory authorities.
• Ensure compliance with all applicable statutory, customer, and industry requirements.

Leadership & Continuous Improvement

• Lead and develop the Quality team to achieve departmental objectives.
• Drive continuous improvement projects focusing on product quality, process capability, waste reduction, and customer satisfaction.
• Prepare, publish, and present quality performance reports to management.
• Promote a quality culture throughout the organization.

Other Responsibilities

• Support new product development and process validation activities from a quality perspective.
• Undertake additional duties and special projects assigned by Management.

Qualifications

• Bachelor’s Degree in Engineering, Quality Management, Manufacturing, or a related field.
• Professional certification in Quality Management, Lead Auditor, or related disciplines is an added advantage.

Experience

• Minimum 5 years of experience in Quality Management within a manufacturing environment.
• Minimum 3 years in a managerial or supervisory position.
• Experience in automotive, medical device, electronics, or plastic injection molding industries is an advantage.
• Hands-on experience with ISO 9001, IATF 16949, ISO 13485, and ISO 14001 systems.

Knowledge & Skills

• Strong understanding of quality tools such as 8D, FMEA, SPC, MSA, APQP, PPAP, CAPA, and Root Cause Analysis.
• Excellent leadership, communication, and problem-solving skills.
• Strong analytical and report-writing abilities.
• Proficient in Microsoft Office applications and quality management systems.

Authority

• Represent the organization on all quality-related matters.
• Approve quality procedures, standards, and quality-related corrective actions.
• Authorize disposition of non-conforming products.
• Stop production, shipment, or processes when significant quality issues are identified.
• Escalate critical quality risks to Management for immediate action.
• Lead quality audits.

Job Type: Full-time

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion

Work Location: On the road