Kerja Sepenuh Masa, Affiliate - Content Associate di B/SKIN Selangor - Maukerja

Company Description B/SKIN is a Singapore-founded skincare brand dedicated to restoring balance in skin, health, and daily life through thoughtful, barrier-first, hormone-conscious formulations. Inspired by the founder’s personal experience with hormonal acne, the brand focuses on effective, resilient skincare that fits real routines, especially in hot, humid climates. Fully made in Korea, B/SKIN products combine advanced formulation technology with carefully selected actives to deliver visible results without heaviness, irritation, or unnecessary complexity. The range spans daily essentials, high-performance anti-ageing solutions, and multitasking makeup-skincare hybrids, all designed to support long-term skin health and confidence. With a growing community across Singapore and Indonesia, B/SKIN continues to build trust through education, transparency, and intentional innovation.

Role Summary

B/SKIN is looking for a digitally native, relationship-driven Affiliate Content Associate to run the day-to-day of our affiliate program and keep our social presence fresh, current, and always-on. This is a hands-on, dual-scope role: half relationship management, half content instinct — ideal for someone who loves chatting with people as much as they love scrolling for the next content trend, and who thrives in a dynamic, fast-paced startup environment.

Scope 1 — Affiliate Program Management

Own the day-to-day running of B/SKIN's affiliate program, building genuine, personal relationships with affiliates across WhatsApp and eComms channels.

• Reply promptly and personably to affiliate enquiries via WhatsApp and other eComms channels
• Build and maintain warm, ongoing relationships with existing affiliates to drive loyalty and retention
• Actively recruit new affiliates to grow the affiliate community
• Support affiliate onboarding and troubleshoot day-to-day account issues
• Encourage and coordinate affiliates to create UGC content featuring B/SKIN products
• Monitor affiliate activity and follow up proactively to drive referral sales

Scope 2 — Content Creation & Social Media Management

Create and execute content for B/SKIN's social media — bringing ideas to the table within direction set by the Marketing Lead, and keeping our channels active day to day.

• Suggest and help develop content for B/SKIN's social media and ad creatives, within direction set by the Marketing Lead 
• Schedule and publish social content according to the content calendar
• Handle day-to-day posting and community engagement on B/SKIN's social media accounts
• Travel to Singapore as needed to help capture footage for events and campaigns, including interviews with founder
• Reach out to affiliates to encourage and coordinate more UGC creation

Key Performance Indicators (KPIs)

• Number of new affiliates recruited per month
• Affiliate engagement levels (response time, activity, retention)
• Referral sales generated through the affiliate program
• Volume and consistency of social content published
• Social media engagement growth (followers, likes, comments, shares)
• Volume of affiliate-generated UGC secured

Requirements

• 3–5 years of experience in digital marketing; D2C or beauty/skincare experience a plus
• Digitally native — deeply familiar with Instagram, TikTok, and current social/content trends
• Strong interpersonal skills; comfortable building and sustaining relationships over WhatsApp
• A sharp creative eye for content and trends, with some hands-on editing skills (Canva, Capcut, etc)
• Willing and able to travel to Singapore as needed
• Organized and self-driven, comfortable working in a fast-paced, multi-tasking startup environment

Good to Have

• Prior experience with UpPromote, Shopify, or other affiliate marketing platforms
• Basic photography or videography skills for content capture