1. Project Operations & Production Management
- End-to-End Ownership: Own end-to-end project execution, partnering with business POCs to translate complex requirements into actionable plans.
- Scheduling & Allocation: Develop production schedules and resource allocation plans closely aligned with project goals.
- Real-time Monitoring: Monitor production progress and quality metrics in real time; proactively identify, troubleshoot, and resolve bottlenecks.
- Anomaly Mitigation: Respond promptly to production anomalies with actionable mitigation plans and ensure rigorous closure.
- Standard Adaptation: Track evolving business standards and processes; organize timely training sessions and driving organizational adaptations.
2. Team Management & People Development
- Full-cycle Administration: Manage full-cycle team administration including attendance, onboarding, offboarding, and daily work status.
- System Optimization: Build and optimize robust team systems for recruitment, training, performance evaluation, and promotion/demotion pathways.
- Capability Building: Develop frontline capabilities and drive continuous quality improvement across the floor.
- KPI Delivery: Own and deliver on core operational metrics: attendance rate, attrition rate, and workforce utilization.
3. Data-Driven Operations & Process Optimization
- Anomaly Detection: Continuously monitor daily operational data to pinpoint and investigate business anomalies.
- Dashboard Creation: Build operational dashboards (via Excel / BI tools) to visualize team performance, quality, and workflow efficiency.
- Deep-dive Analysis: Conduct deep-dive analysis on key business drivers and deliver actionable optimization recommendations to leadership.
- SOP Documentation: Document comprehensive annotation guidelines and methodologies; refine end-to-end workflows and champion continuous improvement
4. Floor Management & Compliance
- Floor Patrols: Conduct real-time floor patrols to monitor employee engagement, work status, and the on-site office environment.
- Risk & Compliance: Ensure strict compliance across all business lines and personnel; proactively identify operational risks and escalate them timely.
- Communication Bridge: Facilitate open communication between leadership and team members; ensure smooth information flow and timely risk reporting.
5. Training & Team Building
- Knowledge Sharing: Organize internal training sessions, post-project retrospectives, and best-practice sharing workshops.
- Culture Cultivation: Foster a positive, highly collaborative, and high-performing team culture.
Qualifications
- Education: Open to 2025–2027 interns. Bachelor's degree, open to any major.
- Core Traits: Strong communicator, exceptionally self-driven, resilient, and capable of thriving in a fast-paced environment.
- Preferred Attributes: Proven student leadership experience (e.g., Student Union, Clubs) or a previous AI-related internship is a significant plus.
What We Offer
- Guaranteed Career Leap: Direct promotion to Group Lead upon successful evaluation of the training program.
- Structured Mentorship: Dedicated mentors guiding you through every milestone from day one.
- High-Value Skillset: Gain highly sought-after capabilities combining data analytics and scale-team management within the booming AI industry.
Pay: RM1,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person